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  • It Customer Support

Results for "it customer support"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Google Digital Customer Engagement

    Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Social Media, Brand Loyalty, Customer Retention, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Relationship Building, Marketing Planning, Digital Marketing, Content Creation, User Feedback, Process Optimization, Content Strategy, Business Marketing, Contextual Advertising

    5
    Rating, 5 out of 5 stars
    ·
    17 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Journey Mapping

    Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Information Technology (IT) Fundamentals for Everyone

    Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Cybersecurity, Hardware Troubleshooting, Data Storage, Database Software, Operating Systems, Computer Networking, IT Infrastructure, Virtual Private Networks (VPN), Project Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    265 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Reports, Dashboards, and Customer Success in Salesforce

    Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    263 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM IT Project Manager

    Skills you'll gain: Software Development Life Cycle, Stakeholder Engagement, Software Architecture, Agile Software Development, Project Management Life Cycle, Resource Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Stakeholder Analysis, Kanban Principles, Project Management, Information Technology, Risk Management, Interviewing Skills, Agile Project Management, Leadership, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Copenhagen

    Data Literacy – What is it and why does it matter?

    Skills you'll gain: Data Literacy, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Journalism, Analytical Skills, Big Data, Information Privacy, Data-Driven Decision-Making, Data Security, Law, Regulation, and Compliance, Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    201 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    AI for Customer Experience with Chatbots and Analytics

    Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidades Anáhuac

    Customer Success: Conociendo al cliente

    Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Customer experience improvement, Sales Process, Business Metrics, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making

    4.6
    Rating, 4.6 out of 5 stars
    ·
    48 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM IT Scrum Master

    Skills you'll gain: Software Development Life Cycle, User Story, Software Architecture, Agile Software Development, Sprint Retrospectives, Agile Methodology, DevOps, Kanban Principles, Software Design, Scrum (Software Development), Information Technology, Computer Hardware, Sprint Planning, Software Development Methodologies, Backlogs, Agile Project Management, Team Building, Risk Management, Leadership, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Designing a Customer Support Chatbot Using Flowise

    Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance

    4.4
    Rating, 4.4 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Preparation for CompTIA A+ Certification

    Skills you'll gain: Operating Systems, Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Network Security, Computer Hardware, Network Support, System Support, Microsoft Windows, Systems Administration, Networking Hardware, Mac OS, Technical Support, System Configuration, Technical Support and Services, Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices

    4.6
    Rating, 4.6 out of 5 stars
    ·
    259 reviews

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Introduction to CRM with HubSpot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented

    4.6
    Rating, 4.6 out of 5 stars
    ·
    996 reviews

    Beginner · Guided Project · Less Than 2 Hours

Searches related to it customer support

designing a customer support chatbot using flowise
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In summary, here are 10 of our most popular it customer support courses

  • Google Digital Customer Engagement: Google
  • GenAI for Customer Journey Mapping: Coursera
  • Information Technology (IT) Fundamentals for Everyone: IBM
  • Reports, Dashboards, and Customer Success in Salesforce: Salesforce
  • IBM IT Project Manager: IBM
  • Data Literacy – What is it and why does it matter?: University of Copenhagen
  • AI for Customer Experience with Chatbots and Analytics: Coursera
  • Customer Success: Conociendo al cliente: Universidades Anáhuac
  • IBM IT Scrum Master: IBM
  • Designing a Customer Support Chatbot Using Flowise: Coursera

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