
Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Digital Transformation, Business Ethics, Predictive Modeling, Predictive Analytics, Simulation and Simulation Software, Business Transformation, Advanced Analytics, Customer experience strategy (CX), Scikit Learn (Machine Learning Library), Operations Research, Analytics, Business Technologies, Business Analytics, Data-Driven Decision-Making, Feature Engineering, Systems Thinking, Complex Problem Solving, Process Optimization, Technology Strategies, Applied Machine Learning
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Semantic Web, Web Content, Information Architecture, Web Design and Development, Web Development, Front-End Web Development
Beginner · Guided Project · Less Than 2 Hours

Universiteit Leiden
Skills you'll gain: Corporate Tax, Tax Planning, Tax Laws, Tax, Income Tax, Tax Compliance, International Finance
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Kubernetes, Generative AI, Big Data, Software Development Life Cycle, Cloud Computing, Cloud Security, Development Testing, Application Deployment, Marketing Analytics, DevOps, Application Lifecycle Management, Application Development, Network Planning And Design, Data Analysis, Software Development Tools, Vulnerability Assessments, Security Controls, Security Engineering
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Prompt Engineering, Responsible AI, Risk Management, Generative AI, Artificial Intelligence, AI Product Strategy, LLM Application, Finance, ChatGPT, Data Analysis, Business Transformation
Beginner · Course · 1 - 4 Weeks

The Chinese University of Hong Kong
Skills you'll gain: Operations Research, Computational Logic, Advanced Mathematics, Combinatorics, Algorithms, Applied Mathematics, Graph Theory, Mathematical Modeling, Mathematical Software, Computational Thinking, Programming Principles, Theoretical Computer Science, Program Development, Performance Tuning, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

Scrum Alliance
Skills you'll gain: Coaching, Employee Coaching, Organizational Change, Agile Project Management, Business Transformation, Organizational Strategy, Agile Methodology, Organizational Effectiveness, Organizational Leadership, Strategic Leadership, Culture Transformation, Business Leadership, Team Leadership, Cross-Functional Team Leadership, Cross-Functional Collaboration, Leadership, Leadership and Management, Team Management, Organizational Structure, Business Strategy
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Clinical Leadership, Nursing Administration, Nursing Management, Leadership, Nursing, Health Informatics, Informatics, Health Care, Innovation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Marketing Analytics, Data Ethics, Brand Strategy, Content Creation, Content Marketing, Brand Marketing, Responsible AI, Brand Management, Prompt Engineering, Analytics, AI Personalization, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Event-Driven Programming, Computer Programming, Distributed Computing, Computer Science, Computational Thinking, Computer Networking, Data Structures, Natural Language Processing, Algorithms, Problem Solving, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months