Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Google Gemini, Professional Networking

Skills you'll gain: Operating System Administration, Remote Access Systems, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, Threat Detection, System Support, Information Technology Operations, Wireless Networks, Network Security, Desktop Support, Information Systems Security, Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies, Hardware Troubleshooting

Skills you'll gain: Negotiation, Rapport Building, Active Listening, Influencing, Relationship Building, Business Communication, Conflict Management, Goal Setting, Communication, Expectation Management

Skills you'll gain: Information Management, Research, Literacy, Lifelong Learning, Critical Thinking, Analytical Skills, Intellectual Property, Planning, Document Management, Communication, Journals, Style Guides

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Leadership Studies, Organizational Leadership, Responsible AI, Business Transformation, Artificial Intelligence, Communication, Stakeholder Communications, Technology Strategies, Business Strategy, Business Ethics, Machine Learning, Case Studies, Decision Making

Skills you'll gain: MySQL Workbench, Data-Driven Decision-Making, Exploratory Data Analysis, MySQL, Business Analytics, Data Analysis, Database Design, SQL, Analytical Skills, Data Presentation, Technical Communication, Relational Databases

Skills you'll gain: Timelines, Microsoft PowerPoint, Presentations, Project Schedules, Data Visualization, Milestones (Project Management), Project Management, Communication

Skills you'll gain: Succession Planning, Business Modeling, Governance, Business Management, Systems Thinking, Organizational Development, Business Risk Management, Leadership, Business Systems, Relationship Management, Technology Strategies, Organizational Structure, Conflict Management, Business, Family Support, Communication, Business Leadership, Business Strategy, Innovation, Business Transformation

Skills you'll gain: Electric Power Systems, Electrical Substation, Electrical Equipment, Electrical Safety, High Voltage, Basic Electrical Systems, Low Voltage, Electrical Engineering, Three-Phase, Coordination

Skills you'll gain: Human Resources, Technical Communication, Human Resource Strategy, Employee Surveys, AI Personalization, Prompt Engineering, People Development, Generative AI, Interviewing Skills, Performance Review, Resource Planning

Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Conflict Management, Communication, Relationship Building, Influencing, Decision Making, Sales Process, Planning