Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Applicant Tracking Systems, LinkedIn, Recruitment, Negotiation, Communication Strategies, Writing and Editing, Verbal Communication Skills
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Responsible AI, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Governance, Law, Regulation, and Compliance, Program Development, Information Privacy, Legal Strategy, Data Security, Generative AI, Machine Learning, Computer Security, Risk Management
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Equity, Team Management, Record Keeping, Collaborative Software, Technical Management, Informatics, Health Informatics, Clinical Research, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Clinical Trials, GitHub, Git (Version Control System), Docker (Software)
Beginner · Course · 1 - 3 Months

Dassault Systèmes
Skills you'll gain: SolidWorks (CAD), 3D Modeling, Computer-Aided Design, Mechanical Design, Technical Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Market Research, Financial Forecasting, Business Process Automation, Strategic Thinking, Market Analysis, Business Transformation, Generative AI, Strategic Decision-Making, Supply Chain Management, Digital Transformation, Innovation, Prompt Engineering, Forecasting, Customer Support, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Public Speaking, Data Visualization, Microsoft Office, Concision, Communication, Business Writing, Business Strategy
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Team Building, Collaborative Software, Canva (Software), Team Management, Design, User Accounts, Design Software, Content Creation, Marketing
Intermediate · Guided Project · Less Than 2 Hours

University of Minnesota
Skills you'll gain: Social Determinants Of Health, Health Equity, Health Disparities, Health Systems, Community Health, Public Health, Health Informatics, Healthcare Ethics, Health Policy, Maternal Health, Systems Thinking, Statistical Software, Box Plots, Health Care, Data Ethics, Substance Abuse, Research Methodologies, Scatter Plots, Environmental Science, Data Analysis
Beginner · Specialization · 3 - 6 Months

Infosec
Skills you'll gain: Penetration Testing, Linux Commands, Command-Line Interface, Linux, Cybersecurity, Operating System Administration, Operating Systems, Windows PowerShell, Unix Commands, Microsoft Windows, Computer Systems, Mac OS
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hive, Database Management, SQL, Big Data, Databases, Data Management, Amazon S3, Apache Hadoop, Data Storage, Cloud Storage, Performance Tuning, File Systems, Command-Line Interface
Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Feasibility Studies, Risk Management, Project Risk Management, Risk Analysis, Business Risk Management, Governance, Cost Benefit Analysis, Investment Management, Prioritization, Quantitative Research, Decision Making, Public Policies
Advanced · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Injury Prevention, Public Safety and National Security, Public Health, Safety Standards, Public Policies, Policy Analysis, Health Policy, Law, Regulation, and Compliance, Community Health, Risk Analysis, Case Studies
Beginner · Course · 1 - 3 Months