• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • C

    Coursera

    Support Interactive Learning with Genially

    Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support

    4.9
    Rating, 4.9 out of 5 stars
    ·
    19 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Communication, Positivity, Organizational Skills

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    Inspiring Peak Performance on Technical Teams

    Skills you'll gain: Engineering Management, Technical Management, Cross-Functional Collaboration, Team Performance Management, Technical Communication, Software Engineering, Employee Coaching, Communication, Conflict Management, Team Management, Meeting Facilitation, People Management, Performance Review, Virtual Teams, Employee Performance Management, Program Management, Labor Compliance, Agile Methodology, Cloud Engineering, Business Strategy

    4.5
    Rating, 4.5 out of 5 stars
    ·
    26 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Static & Dynamic Analysis for Technical Testing

    Skills you'll gain: Performance Testing, Maintainability, Software Testing, Code Review, Software Technical Review, Security Testing, Test Planning, Software Quality Assurance, Test Tools, White-Box Testing, Regression Testing

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Relational Database Support for Data Warehouses

    Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Management, Oracle Databases, Database Management Systems, Relational Databases, Business Intelligence, Data Integration, Data Architecture, Big Data, Analytics, Scalability

    4.6
    Rating, 4.6 out of 5 stars
    ·
    592 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Training Path for VMware Technical Associate

    Skills you'll gain: NSX-T Network Virtualization, vSphere Networking and Storage, Virtual Networking, Software-Defined Data Center (SDDC), VMware vSAN, vSphere DRS & HA, Hybrid Cloud Computing, Software-Defined Networking, Virtualization, Storage vMotion, Data Centers, vCenter Server, VMware ESX Servers, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtualization and Virtual Machines, Virtual Machines, Cloud Management, Network Switches, Cloud Infrastructure

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Models & Frameworks to Support Sales Planning

    Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    79 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Business Operations Support in Google Sheets

    Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Administrative Support, Data Maintenance, Data Store, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Office Administration, Operations, Data Validation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    197 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    Indian School of Business

    Trading Algorithms

    Skills you'll gain: Financial Trading, Financial Analysis, Financial Statement Analysis, Financial Market, Market Trend, Market Dynamics, Analysis, Equities, Decision Making

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.1K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Technical Deep Dive with Incident Response Tools

    Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Threat Hunting, Cyber Threat Intelligence, Cyber Operations, Intrusion Detection and Prevention, Threat Detection, Cyber Attacks, Cyber Security Assessment, Cybersecurity, Network Security, Digital Forensics, Data Security, Network Analysis, Exploit development, Malware Protection, Vulnerability Assessments

    4.8
    Rating, 4.8 out of 5 stars
    ·
    91 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Financial & Technical Skills for Business Success

    Skills you'll gain: Spreadsheet Software, Financial Statements, Financial Statement Analysis, Financial Acumen, Excel Formulas, Microsoft Excel, Content Marketing, Balance Sheet, Profit and Loss (P&L) Management, Cash Flows, Registration, Web Servers

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Glasgow

    Clinical Decision Support Systems - CDSS 4

    Skills you'll gain: Model Evaluation, Data Ethics, AI Security, Responsible AI, Healthcare Ethics, Machine Learning, Deep Learning, Information Privacy, Decision Support Systems, Health Informatics, Predictive Modeling, Artificial Intelligence, Human Centered Design, Data Security

    Intermediate · Course · 1 - 4 Weeks

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
providing technical support for aws workloads
dell technologies technical support for hardware
dell technologies technical support for software
dell technologies networking & security technical support
introduction to technical support
dell technologies technical customer support specialist
1…131415…326

In summary, here are 10 of our most popular technical support courses

  • Support Interactive Learning with Genially: Coursera
  • Customer Service Fundamentals: Knowledge Accelerators
  • Inspiring Peak Performance on Technical Teams: Advancing Women in Tech
  • Static & Dynamic Analysis for Technical Testing: Board Infinity
  • Relational Database Support for Data Warehouses: University of Colorado System
  • Training Path for VMware Technical Associate: Board Infinity
  • Models & Frameworks to Support Sales Planning : Fundação Instituto de Administração
  • Business Operations Support in Google Sheets: Coursera
  • Trading Algorithms: Indian School of Business
  • Technical Deep Dive with Incident Response Tools: Infosec

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok