Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: SketchUp (3D Modeling Software), 3D Modeling, Computer-Aided Design, Visualization (Computer Graphics), 3D Assets, Design Software, Computer Graphic Techniques, Architectural Design
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Scientific Methods, Research, General Science and Research, Critical Thinking, Probability, Research Design, Bayesian Statistics, Probability & Statistics, Experimentation, Investigation, Decision Making
Beginner · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Energy and Utilities, Innovation, Environment, Sustainable Development, Climate Change Mitigation, Transportation, Supply Chain, and Logistics, Environmental Policy, Oil and Gas, Supply Chain Management, Sustainable Technologies, Electric Power Systems, Emerging Technologies
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Internet Of Things, Product Automation, Control Systems, Robotic Process Automation, Automation, Programmable Logic Controllers, Image Analysis, Computer Vision, Equipment Design, Embedded Software, Engineering, Technical Design, Mechanical Design, Manufacturing Processes, Mechanical Engineering, Electronics
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Accounts Payable, Accruals, Accounting, Standard Accounting Practices, International Financial Reporting Standards, Technical Accounting, Financial Accounting, Generally Accepted Accounting Principles (GAAP), Lease Contracts, Financial Reporting, Financial Statements
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Data Loss Prevention, System Monitoring, User Accounts, Identity and Access Management, Active Directory, System Configuration, Security Management, Authorization (Computing), Collaborative Software, Compliance Management, Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Troubleshooting, Technical Support and Services, Data Governance, Virtual Teams
Intermediate · Specialization · 3 - 6 Months

Corporate Finance Institute
Skills you'll gain: Credit Risk, Loans, Capital Expenditure, General Lending, Consumer Lending, Mortgage Loans, Commercial Lending, Financial Analysis, Loan Origination, Financial Statement Analysis
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Safety Standards, Safety Training, Safety Assurance, Hazard Analysis, Equipment Design, Risk Management Framework, Control Systems, Product Testing, Failure Analysis, Automation, Torque (Physics)
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Mathematics Education, Education Software and Technology, Research, Science and Research, Qualitative Research, Technical Communication
Mixed · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Database Design, Relational Databases, Database Application, Database Management, Database Systems, Database Theory, Databases, SQL, MySQL, Transaction Processing, Stored Procedure, Data Modeling, Unified Modeling Language, Data Integrity, Query Languages, Data Manipulation, Java, Data Structures, Application Development, Performance Tuning
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Media Strategy, Contract Negotiation, Media and Communications, Live Streaming, Content Creation, Social Media, Branding, Compensation Management
Beginner · Course · 1 - 4 Weeks