Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

ISAE-SUPAERO
Skills you'll gain: Safety Culture, Engineering Design Process, Product Development, Systems Design
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Management, Customer Retention, Customer experience improvement, Business Planning, Active Listening, Company, Product, and Service Knowledge, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, Internal Auditing, Corporate Strategy, Overcoming Objections, Organizational Structure, Organizational Change, Entrepreneurship, Culture Transformation, New Business Development, Business Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Enablement, AI Workflows, Law, Regulation, and Compliance
Intermediate · Course · 3 - 6 Months

Technical University of Munich (TUM)
Skills you'll gain: Supply Chain Management, Supply Chain, Inventory Management System, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Supplier Management, Logistics, Business Metrics, Cost Reduction, Performance Measurement, Business Technologies, Forecasting, Demand Planning, Risk Mitigation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Ads, Keyword Research, Advertising Campaigns, Pay Per Click Advertising, Online Advertising, Campaign Management, Digital Advertising, Search Engine Marketing, Performance marketing
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: New Product Development, Product Strategy, Product Development, Innovation, Team Management, Product Planning, Product Lifecycle Management, Agile Product Development, Product Roadmaps, Process Development, Corporate Strategy, Market Opportunities, Technology Roadmaps, Portfolio Management, Business Modeling
Build toward a degree
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Image Analysis, Computer Graphics, 3D Modeling, Virtual Reality, Computer Vision, Visualization (Computer Graphics), Mathematical Modeling, Linear Algebra
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Waste Minimization, Environmental Engineering, Sustainable Engineering, Environmental Regulations, Civil Engineering, Construction, Radiation Protection, Sustainable Technologies, Thermal Management, Land Management, Environmental Resource Management, Process Engineering, Environmental Laws, Chemical Engineering, Environmental Policy, Pollution Prevention, Transportation Operations, Energy and Utilities, Environmental Science
Intermediate · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Problem Solving, Customer Analysis, Presentations, Creative Thinking, Target Audience, Brainstorming, Customer Insights, Market Opportunities, Team Oriented, Ideation, Market Research, Solution Design, Business Research, Complex Problem Solving
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Trustworthiness, Stakeholder Communications, Stakeholder Analysis, Relationship Building, Systems Thinking, Communication Strategies, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks