
Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Rust (Programming Language), Development Testing, Software Testing, Data Structures, Debugging, GitHub, Programming Principles, Package and Software Management, Integrated Development Environments, Secure Coding, System Programming
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Business Metrics, Return On Investment, Automation, Compliance Management, Responsible AI, Natural Language Processing, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Interpersonal Communications, Productivity, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cross-Channel Marketing, Content Marketing, Marketing Analytics, Data Ethics, Data-Driven Decision-Making, Marketing Strategies, Personalized Service, Content Creation, MarTech, Marketing Communications, Content Strategy, Driving engagement, Social Media, Emerging Technologies, Market Research, Trend Analysis, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Organizational Change, Generative AI Agents, Business Transformation, Stakeholder Communications, Organizational Development, Business Communication, Communication, Employee Training, Workforce Development, Stakeholder Engagement, Employee Engagement, Change Management
Beginner · Course · 1 - 4 Weeks
The University of Tokyo
Skills you'll gain: Syllabus Development, Interactive Learning, Student Engagement, Teaching, Lesson Planning, Education and Training, Instructional Strategies, Course Development, Lecturing, Design, Storytelling, Higher Education, Discussion Facilitation, Public Speaking, Oral Expression, Case Studies
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Application Deployment, Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Kubernetes, Cloud Applications, Cloud-Native Computing, Cloud Development, Infrastructure As A Service (IaaS), Generative AI, Cloud Services, Identity and Access Management, Containerization, Virtual Machines, Cloud API, Cloud Computing, Performance Tuning, Application Development, Cloud Storage, Debugging
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Gemini, Generative AI, Predictive Modeling, Applied Machine Learning, Big Data, Google Cloud Platform, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, SQL, LLM Application, Data Processing, Responsible AI, Python Programming, Data Cleansing, Customer Relationship Management, Data Visualization Software, Machine Learning, Natural Language Processing
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Telephone Skills, Business Communication, Market Research, Business Correspondence, Travel Arrangements, Events and Conferences, Cultural Sensitivity, Negotiation, Language Competency, Customer Relationship Building, Presentations, Vocabulary
Intermediate · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Liberal Arts, Ancient History, Ethical Standards And Conduct, European History, Research, Political Sciences, Culture, World History, Discussion Facilitation
Beginner · Course · 1 - 3 Months