
Cisco Learning and Certifications
Skills you'll gain: Telecommunications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Site Reliability Engineering, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Infrastructure, System Monitoring, Prompt Engineering, Application Deployment, Identity and Access Management, CI/CD, Containerization, Cloud Storage, Cloud Security, Cloud Services, Cloud Management, Service Level Agreement, Virtual Machines, Safety Culture, Network Monitoring, Culture Transformation
Beginner · Professional Certificate · 3 - 6 Months

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Data Storage Technologies, Cloud Computing, Data Store, Cloud Services, Cloud Storage, Cloud Security, Capacity Management, System Monitoring, Continuous Monitoring, Debugging, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Agile Methodology, Agile Product Development, Product Management, Sprint Planning, Product Requirements, Agile Project Management, Sprint Retrospectives, Backlogs, Quality Assessment, Meeting Facilitation
Advanced · Course · 1 - 4 Weeks
Skills you'll gain: Platform As A Service (PaaS), Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Computing, Cloud Services, Software As A Service, Private Cloud, DevOps, Infrastructure As A Service (IaaS), Agile Methodology
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Computing, Service Level Agreement, Cloud Computing Architecture, Cloud Platforms, Virtualization, Application Deployment, User Provisioning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Prompt Engineering, Network Monitoring, Cloud Computing Architecture, Containerization, Network Architecture, Role-Based Access Control (RBAC), Network Security, OAuth, Network Routing, Cloud Security, Virtual Private Networks (VPN)
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, System Monitoring, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Firewall, Cloud Computing Architecture, Containerization, Network Architecture, Network Security, Cloud Storage, Cloud Services, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Generative Model Architectures, Generative AI, OpenAI, ChatGPT, Deep Learning, Real Time Data, Scalability, Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Large Language Modeling, Prompt Engineering, PyTorch (Machine Learning Library), Responsible AI, Artificial Neural Networks, Image Analysis, Applied Machine Learning, Computer Vision, Machine Learning Methods, Unsupervised Learning, Natural Language Processing
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks