
Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, Knowledge of Apple Software, TCP/IP, VPN Clients, User Provisioning, Data Security, System Configuration, Apple software proficiency, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, Data Management, Package and Software Management
★ 4.7 (19) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Hardware Architecture, Virtualization, Computer Hardware, Virtualization and Virtual Machines, Cloud Deployment, Networking Hardware, Network Protocols, Hardware Troubleshooting, Virtual Local Area Network (VLAN), Network Support, Network Troubleshooting, Desktop Support, Computer Architecture, USB, Peripheral Devices, Wireless Networks, Virtual Machines, Mobile Security, Data Storage Technologies, Computer Networking
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting
★ 4.1 (32) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Computer Hardware, Authorization (Computing), Hardware Architecture, Cloud Services, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Generative Model Architectures, Firewall, Hardening, Data Warehousing, Network Architecture, Data Storage, Security Controls, Problem Management, Computing Platforms, Cloud Computing, Network Protocols
★ 4.7 (1.6K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Wireless Networks, Virtualization and Virtual Machines, Network Administration, Display Devices, Virtual Machines, General Networking, TCP/IP, Virtualization, Computing Platforms, Cloud Hosting, Network Support, Hardware Architecture, Data Storage, Computer Systems, Memory Management
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Identity and Access Management, Data Lakes, Amazon DynamoDB, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Event-Driven Programming, Solution Architecture, Amazon Web Services, IT Security Architecture, Data Architecture, Cloud Computing Architecture, Interactive Data Visualization, Data Engineering, Software Architecture
★ 4.8 (7.1K) · Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework
★ 4.7 (544) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft 365, Microsoft Office, Collaborative Software, Cloud Services, Microsoft Power Automate/Flow, Microsoft Teams, Productivity Software, Microsoft Power Platform, Cloud-Based Integration, Endpoint Security, Cloud Computing, Cloud Storage, Security Software, Microsoft Windows, Data Security, Microsoft Outlook, Data Loss Prevention, Business Technologies, Microsoft Excel, Microsoft PowerPoint
★ 4.6 (153) · Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
★ 4.6 (80) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Command-Line Interface, Virtualization and Virtual Machines, Network Security, Virtualization, Operating Systems, Hardware Troubleshooting, Information Technology Operations, Network Troubleshooting, Computer Hardware, Network Support, Cloud Computing, Mac OS, Security Controls, Microsoft Windows, Information Systems Security, System Configuration, Operating System Administration, Network Infrastructure, Data Storage, Peripheral Devices
★ 4.6 (293) · Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Hardware Troubleshooting, Microsoft Azure, Generative AI, Operating Systems, Authorization (Computing), Load Balancing, Collaborative Software, Hardware Architecture, Cloud Services, Cloud Solutions, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Dashboard Creation, Cloud Computing, IT Automation, Security Controls, Network Protocols
★ 4.7 (1.7K) · Beginner · Professional Certificate · 3 - 6 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Stress Management, Greeting Customers, Performance Analysis, Interpersonal Communications, Service Recovery, Customer and Client Support, Management Training And Development, Leadership, Customer Communications Management, Communication, Verbal Communication Skills
Mixed · Course · 1 - 3 Months
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