Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Unix Commands, Unix, Application Performance Management

Skills you'll gain: Information Technology Infrastructure Library, Service Management, Customer experience improvement, IT Service Management, Change Control, IT Management, Information Technology Architecture, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Organizational Structure, IT Infrastructure, Strategic Partnership, Information Management, IT Security Architecture, Information Technology

Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing

Skills you'll gain: Billing, Billing Systems, Cloud Computing, Cost Management, Identity and Access Management, Cost Control, General Networking, Cost Estimation, Virtual Machines, Infrastructure As A Service (IaaS), Cloud Storage, Scalability, Amazon CloudWatch, Software As A Service, Databases, Platform As A Service (PaaS), Database Management, Continuous Monitoring, Private Cloud, Network Administration

Skills you'll gain: Incident Response, Vulnerability Management, Cybersecurity, Computer Security Incident Management, Cyber Threat Intelligence, Security Controls, Threat Management, Business Risk Management, Cyber Attacks, Cyber Operations, Threat Detection, Cloud Security, Risk Management, Cyber Governance, Security Strategy, Security Awareness, Vulnerability, Governance Risk Management and Compliance, Vulnerability Scanning, Vulnerability Assessments

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce