Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Matplotlib, NumPy, Data Visualization, Data Manipulation, Linear Algebra, Seaborn, Natural Language Processing, Deep Learning, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Data Preprocessing, Data Science, Regression Analysis, Data Structures, Logistic Regression
Intermediate · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Business Transformation, Organizational Change, Waste Minimization, Systems Thinking, Environmental Issue, Business Modeling, Innovation, Product Lifecycle Management, Stakeholder Engagement, Case Studies
Beginner · Course · 1 - 4 Weeks

MedCerts
Skills you'll gain: Medication Therapy Management, Asepsis, Drug Interaction, Medication Administration, Pharmacology, Patient-centered Care, Pharmacist Assistance, Pharmacy, Intravenous Therapy, Sterile Procedure, Personal protective equipment
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, Agentic systems, Productivity, No-Code Development, Sales Management, AI Product Strategy, AI Enablement, Business Process Automation, Automation, Artificial Intelligence, Digital Transformation, Application Development, Ideation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Social Media Campaigns, Drive Engagement, Video Production, Photo/Video Production and Technology, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Security Controls, Threat Management, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Zero Trust Network Access, Cyber Attacks, Application Security, Cyber Risk, Computer Security, Information Systems Security, Data Security, Network Security, Encryption, Multi-Factor Authentication, Cryptography, Authorization (Computing), Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Preprocessing, Recurrent Neural Networks (RNNs), Data Manipulation, Data Transformation, Financial Forecasting, Model Evaluation, Data Visualization, Time Series Analysis and Forecasting, Exploratory Data Analysis, Keras (Neural Network Library), Deep Learning, Pandas (Python Package), NumPy
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Sales Pipelines, AI Personalization, Sales Management, Sales Process, Sales, Sales Strategy, Anthropic Claude, Customer Engagement, Responsible AI, Sales Training, Customer experience improvement, Lead Generation, Generative AI, ChatGPT, Forecasting, Business Ethics
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Generative AI Agents, Google Cloud Platform, Cloud Security, Agentic systems, Data Access, Prompt Engineering, Large Language Modeling, Enterprise Security, Cloud Storage, Data Integration, Artificial Intelligence, Data Security, Application Deployment
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Database Administration, Identity and Access Management, Dashboard, Management Reporting, Customer Support, Business Reporting, Technical Support, Scheduling, Data Integration, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Strategy, Sales Presentation, Sales Enablement, Sales Training, Sales Pipelines, Sales Management, Generative AI, Lead Generation, Sales Prospecting, LinkedIn, B2B Sales, AI Personalization, Prospecting and Qualification, Responsible AI, ChatGPT, Email Marketing, Artificial Intelligence, Marketing Collateral, Proposal Writing, Forecasting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Databricks, Data Governance, Microsoft Azure, Data Lakes, Real Time Data, Data Management, Data Integration, Data Pipelines, Data Quality, User Provisioning, Performance Tuning
Advanced · Course · 1 - 4 Weeks