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  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

    4.4
    Rating, 4.4 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Service Orchestration and Choreography on Google Cloud

    Skills you'll gain: Microservices, Google Cloud Platform, Cloud Applications, Software Architecture, Cloud Development, Event-Driven Programming, Serverless Computing, Service Oriented Architecture, Cloud Computing Architecture, Systems Architecture, Scalability

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM UI/UX Designer

    Skills you'll gain: Information Architecture, UI/UX Research, User Research, Agile Software Development, User Interface and User Experience (UI/UX) Design, Design Thinking, User Experience, User Centered Design, Usability, Responsive Web Design, Usability Testing, Agile Methodology, Kanban Principles, User Flows, User Interface (UI), Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    S

    Simplilearn

    Generative AI in Customer Service Operations Training

    Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Getting Started with AWS Mainframe Modernization Service

    Skills you'll gain: Amazon Web Services, Mainframe Technologies, Mainframe Computing, Cloud Applications, Platform As A Service (PaaS), Data Migration

    4.9
    Rating, 4.9 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Microsoft

    Deploy containers by using Azure Kubernetes Service

    Skills you'll gain: Kubernetes, Microsoft Azure, Docker (Software), YAML, Containerization, Application Deployment, CI/CD, Security Controls, General Networking

    3.6
    Rating, 3.6 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Connect Services with Microsoft Azure Service Bus

    Skills you'll gain: Microsoft Azure, Middleware, Cloud Development, Event-Driven Programming, Cloud Applications, Microservices, C# (Programming Language), Distributed Computing, Platform As A Service (PaaS), Cloud Services, Communication Systems, Cloud Storage, Real Time Data

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    A

    Alibaba Cloud Academy

    Alibaba Cloud Native Solutions and Container Service

    Skills you'll gain: Serverless Computing, Cloud-Native Computing, Containerization, Kubernetes, DevOps, Cloud Management, Cloud Computing, Application Deployment, Cloud Infrastructure, Cloud Security, Application Security, Artificial Intelligence and Machine Learning (AI/ML), Data Migration

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Deploy Kubernetes Load Balancer Service with Terraform

    Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization

    Intermediate · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    Unlocking Oracle Exadata Database Service in OCI

    Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Scalability, Data Storage Technologies, Disaster Recovery

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Simplilearn

    Infrastructure as a Service Training for Beginners

    Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Infrastructure, YAML

    Beginner · Course · 1 - 4 Weeks

Searches related to service design

innovation publique et pensée design, l'innovation sociale au service des territoires
effective service innovation by design in hotel management
tibco bw: design & validate web services
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…192021…669

In summary, here are 10 of our most popular service design courses

  • Dell Technologies Customer Service for Technical Support: Dell
  • Preparing for Your Retail Customer Service Role: CVS Health
  • Service Orchestration and Choreography on Google Cloud: Google Cloud
  • IBM UI/UX Designer: IBM
  • Generative AI in Customer Service Operations Training: Simplilearn
  • Getting Started with AWS Mainframe Modernization Service: Amazon Web Services
  • Deploy containers by using Azure Kubernetes Service: Microsoft
  • Connect Services with Microsoft Azure Service Bus: Microsoft
  • Alibaba Cloud Native Solutions and Container Service : Alibaba Cloud Academy
  • Deploy Kubernetes Load Balancer Service with Terraform: Google Cloud

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