Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Board Infinity
Skills you'll gain: C# (Programming Language), Restful API, ASP.NET, Model View Controller, .NET Framework, Docker (Software), Azure DevOps, Object Oriented Programming (OOP), Microservices, Containerization, JSON, Application Programming Interface (API), Application Frameworks, DevOps, Web Services, Middleware, CI/CD, Back-End Web Development, Web Applications, Programming Principles
Intermediate · Specialization · 1 - 3 Months

Peking University
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Computer Programming, Programming Principles, C (Programming Language), Software Design, Algorithms, File Management, Data Structures
Mixed · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Design, Digital Design, Design Elements And Principles, Product Design, Graphic and Visual Design Software, Digital Assets, Intellectual Property, Web Analytics, Graphic Design, Journals, Marketing
Intermediate · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Chemical Engineering, Hazard Analysis, Process Engineering, Hazard Communication (HazCom), Safety Assurance, Occupational Health, Safety Training, Risk Management, Environment Health And Safety, Process Control, Accident Prevention, Risk Analysis, Incident Management, Safety Standards, Failure Analysis, Risk Mitigation, Personal protective equipment, Risk Management Framework, Control Systems, Engineering Analysis
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Adobe Illustrator, Logo Design, Graphic Design, Adobe Creative Cloud, Graphic and Visual Design, Style Guides, Project Design, Digital Design, Typography, File Management, Design Elements And Principles, Design Specifications, Color Theory
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Internet Of Things, Application Programming Interface (API), TCP/IP, Electronics, Control Systems, Embedded Systems, USB, Networking Hardware, Electronic Systems, Hardware Design, Digital Communications, Computer Hardware, Python Programming, Servers
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Surveys, Data Collection, Research Design, Data Quality, Data Analysis, Data Validation, Sampling (Statistics), Big Data, Statistical Methods
Intermediate · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Competitive Analysis, Business Planning, Business Strategy, Market Analysis, Market Opportunities, Value Propositions, Peer Review, Entrepreneurship, Business Modeling, Service Design, Goal Setting
Beginner · Course · 1 - 3 Months

Universidade de São Paulo
Skills you'll gain: Market Analysis, Entrepreneurship, Market Opportunities, Business Modeling, User Research, Marketing, Product Development, Digital Marketing, New Business Development, Innovation, Business Development, Business Strategy, Process Validation, Growth Strategies, Business Operations, Investments, Presentations
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Business Reporting, Marketing Automation, Email Marketing, Customer Data Management, Sales Enablement, Marketing, Customer Service
Beginner · Guided Project · Less Than 2 Hours

University of Washington
Skills you'll gain: Feature Engineering, Unsupervised Learning, Data Ethics, Data Presentation, Data Storytelling, Big Data, Relational Databases, Supervised Learning, Database Systems, Dataflow, Data Visualization Software, Databases, Predictive Analytics, Statistical Modeling, R Programming, Data Analysis, SQL, Predictive Modeling, Data Processing, Python Programming
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Business Metrics, Return On Investment, Automation, Compliance Management, Responsible AI, Natural Language Processing, Critical Thinking
Beginner · Course · 1 - 4 Weeks