Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Value Propositions, Emotional Intelligence, Business Planning, Productivity, Financial Statements, Financial Acumen, User Research, Target Audience, Business Marketing, Microsoft Excel, Marketing Strategies, Customer Acquisition Management, Content Marketing, Financial Analysis, Branding, Market Research, Social Media Strategy, Adaptability, Digital Marketing, Data Visualization

Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Creative Problem-Solving, Innovation, Problem Solving, Critical Thinking

Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Personalization, AI Enablement, Artificial Intelligence, LLM Application, Risk Analysis, Customer Service, Customer experience improvement, Self Service Technologies, Digital Transformation

Skills you'll gain: Systems Thinking, Advocacy, Transportation Operations, Change Management, Community Development, Sustainable Development, Social Impact, Innovation, Public Policies, Case Studies, Experimentation

Skills you'll gain: Jupyter, Microservices, AWS SageMaker, Cloud Engineering, Command-Line Interface, Data Pipelines, CI/CD, Package and Software Management, Containerization, Applied Machine Learning, Python Programming, Test Automation, Algorithms

Skills you'll gain: Performance marketing, Google Ads, Media Buying, Digital Advertising, Advertising, Generative AI Agents, Data Ethics, Campaign Management, Paid media, Marketing Automation, AI Personalization, Automation, AI Enablement, Content Creation, Analytics

Skills you'll gain: Oracle SQL Developer, Database Design, Data Manipulation, SQL, Relational Databases, Data Transformation, Databases, Case Studies, Query Languages, Pivot Tables And Charts

Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Internet Of Things, System Requirements, Software Engineering, System Testing, Software Development, Verification And Validation, Cloud Infrastructure, Integration Testing, Performance Testing, Systems Integration, System Implementation, Requirements Analysis, Innovation, Algorithms

Skills you'll gain: Video Game Development, Game Design, Rust (Programming Language), Algorithms, Application Programming Interface (API), Programming Principles, Application Design, Data Structures, Software Development, Development Testing

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, ChatGPT, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Return On Investment

Skills you'll gain: Exercise Science, Physiology, Sports Medicine, Decision Making, Nutrition and Diet, Pharmacology