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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Microsoft Azure - Essentials

    Skills you'll gain: Microsoft Azure, Cloud Computing, Cloud Computing Architecture, Virtual Machines, Cloud Infrastructure, Application Deployment, Infrastructure As A Service (IaaS), Cloud Storage, Virtualization and Virtual Machines, Hybrid Cloud Computing, Virtual Networking, Windows PowerShell, Scalability, Load Balancing, Command-Line Interface

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    A Detailed Guide to the OWASP Top 10

    Skills you'll gain: Open Web Application Security Project (OWASP), API Design, Application Programming Interface (API), Application Security, Secure Coding, Security Testing, Threat Modeling, Security Controls, Vulnerability Assessments, Authorization (Computing), Cryptography, Authentications, Encryption

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Back-End Infrastructure: Servers, Secure APIs and Data

    Skills you'll gain: API Design, Back-End Web Development, Secure Coding, Data Security, Application Programming Interface (API), Restful API, IT Infrastructure, Application Security, Infrastructure Security, Data Integrity, Servers, Cloud Security, Server Administration, Web Servers, Encryption, Authentications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Loan Officers: Revolutionizing Credit Scoring

    Skills you'll gain: Responsible AI, Loan Origination, Consumer Lending, Commercial Lending, Loan Documentation, Workflow Management, Generative AI, Regulatory Compliance, AI Enablement, Customer Communications Management, Credit Risk, Financial Services, Business Process Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Fundamentos del Marketing Deportivo

    Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Leeds

    How to Get Into Blockchain

    Skills you'll gain: Blockchain, Emerging Technologies, FinTech, Banking, Workforce Development, Digital Assets, Commercial Banking, Social Impact, Market Opportunities, Cryptography, Distributed Computing, Transaction Processing, Ethical Standards And Conduct, Data Integrity, Job Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Data Visualization and Modeling in Python

    Skills you'll gain: Matplotlib, Data Visualization, Predictive Modeling, Pandas (Python Package), Data Visualization Software, Predictive Analytics, Regression Analysis, Data Analysis, Data Cleansing, Data Science, Machine Learning Algorithms, Statistical Inference, Statistical Modeling, Probability & Statistics, Classification Algorithms, Python Programming

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    JavaScript Essentials: From Basics to DOM

    Skills you'll gain: Event-Driven Programming, Javascript, Object Oriented Programming (OOP), Web Development, Web Design and Development, Scripting, UI Components, Data Validation, Programming Principles, Development Environment

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Strategic Product Management

    Skills you'll gain: Design Thinking, Technical Product Management, Product Management, Product Lifecycle Management, Agile Methodology, Product Development, Go To Market Strategy, New Product Development, Data Visualization Software, Market Analysis, Target Market, Competitive Analysis, Data Analysis, Microsoft Excel, Cross-Functional Collaboration

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Rust Basics and Core Concepts

    Skills you'll gain: Package and Software Management, Software Installation, Programming Principles, Integrated Development Environments, Command-Line Interface

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Data Validation with Alteryx: Testing and Optimization Tools

    Skills you'll gain: Data Validation, Data Cleansing, Alteryx, Data Quality, Microsoft Excel, Data Integrity, Data Integration, Data Import/Export, Data Loss Prevention, Anomaly Detection

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    S

    Starweaver

    Innovations in Lithium Battery Technology

    Skills you'll gain: Sustainable Technologies, Production Process, Environmental Engineering, Sustainable Development, Environmental Issue, Basic Electrical Systems, Energy and Utilities, Manufacturing Processes, Chemistry, Electrical Systems, Technology Roadmaps, Materials science, Electronics, Quality Assurance, Emerging Technologies, Innovation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • Microsoft Azure - Essentials: EDUCBA
  • A Detailed Guide to the OWASP Top 10: Packt
  • Back-End Infrastructure: Servers, Secure APIs and Data: Coursera
  • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera
  • Fundamentos del Marketing Deportivo: Real Madrid Graduate School Universidad Europea
  • How to Get Into Blockchain: University of Leeds
  • Data Visualization and Modeling in Python: Duke University
  • JavaScript Essentials: From Basics to DOM: Packt
  • Strategic Product Management: Board Infinity
  • Rust Basics and Core Concepts: Packt

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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