Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

EDUCBA
Skills you'll gain: Microsoft Azure, Cloud Computing, Cloud Computing Architecture, Virtual Machines, Cloud Infrastructure, Application Deployment, Infrastructure As A Service (IaaS), Cloud Storage, Virtualization and Virtual Machines, Hybrid Cloud Computing, Virtual Networking, Windows PowerShell, Scalability, Load Balancing, Command-Line Interface
Beginner · Course · 1 - 3 Months

Skills you'll gain: Open Web Application Security Project (OWASP), API Design, Application Programming Interface (API), Application Security, Secure Coding, Security Testing, Threat Modeling, Security Controls, Vulnerability Assessments, Authorization (Computing), Cryptography, Authentications, Encryption
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: API Design, Back-End Web Development, Secure Coding, Data Security, Application Programming Interface (API), Restful API, IT Infrastructure, Application Security, Infrastructure Security, Data Integrity, Servers, Cloud Security, Server Administration, Web Servers, Encryption, Authentications
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Loan Origination, Consumer Lending, Commercial Lending, Loan Documentation, Workflow Management, Generative AI, Regulatory Compliance, AI Enablement, Customer Communications Management, Credit Risk, Financial Services, Business Process Automation
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Blockchain, Emerging Technologies, FinTech, Banking, Workforce Development, Digital Assets, Commercial Banking, Social Impact, Market Opportunities, Cryptography, Distributed Computing, Transaction Processing, Ethical Standards And Conduct, Data Integrity, Job Analysis
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Matplotlib, Data Visualization, Predictive Modeling, Pandas (Python Package), Data Visualization Software, Predictive Analytics, Regression Analysis, Data Analysis, Data Cleansing, Data Science, Machine Learning Algorithms, Statistical Inference, Statistical Modeling, Probability & Statistics, Classification Algorithms, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Event-Driven Programming, Javascript, Object Oriented Programming (OOP), Web Development, Web Design and Development, Scripting, UI Components, Data Validation, Programming Principles, Development Environment
Beginner · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Design Thinking, Technical Product Management, Product Management, Product Lifecycle Management, Agile Methodology, Product Development, Go To Market Strategy, New Product Development, Data Visualization Software, Market Analysis, Target Market, Competitive Analysis, Data Analysis, Microsoft Excel, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Package and Software Management, Software Installation, Programming Principles, Integrated Development Environments, Command-Line Interface
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Validation, Data Cleansing, Alteryx, Data Quality, Microsoft Excel, Data Integrity, Data Integration, Data Import/Export, Data Loss Prevention, Anomaly Detection
Intermediate · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: Sustainable Technologies, Production Process, Environmental Engineering, Sustainable Development, Environmental Issue, Basic Electrical Systems, Energy and Utilities, Manufacturing Processes, Chemistry, Electrical Systems, Technology Roadmaps, Materials science, Electronics, Quality Assurance, Emerging Technologies, Innovation
Beginner · Course · 1 - 4 Weeks