Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Compliance Management, Microsoft 365, Microsoft Azure, Governance Risk Management and Compliance, DevSecOps, Endpoint Detection and Response, Cloud Security, Role-Based Access Control (RBAC), Identity and Access Management, Threat Detection, Zero Trust Network Access, Data Governance, Active Directory, Endpoint Security, Authorization (Computing), Data Security, Vulnerability Management, Multi-Factor Authentication, Enterprise Security, Operations
Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Google Cloud Platform, Kubernetes, CI/CD, DevOps, Application Deployment, Continuous Integration, Test Automation, Development Testing, Containerization, Cloud Deployment, Unit Testing, Software Testing, Release Management, Continuous Delivery, Development Environment, System Monitoring, Version Control
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: User Centered Design, Innovation, Market Opportunities, Target Market, Growth Strategies, Business Transformation, Digital Transformation, New Product Development, New Business Development, Strategic Planning, Customer Analysis, Emerging Technologies, Health Technology, Business Modeling, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Vue.JS, Application Deployment, JavaScript Frameworks, Application Design, User Interface (UI), Frontend Performance, Web Analytics and SEO, Android Development, Server Side, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, OpenAI API, LangChain, ChatGPT, Prompt Patterns, Generative AI, LLM Application, Large Language Modeling, Application Programming Interface (API), Application Development
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Cucumber (Software), Behavior-Driven Development, Selenium (Software), Gherkin (Scripting Language), Test Automation, JUnit, Software Testing, Apache Maven, Test Data, Test Case, Scenario Testing, User Story, Java, Maintainability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Health Informatics, Generative AI Agents, Diagnostic Tests, Prompt Engineering, Responsible AI, Data Integration, Medical Imaging, Healthcare Ethics, AI Personalization, LLM Application, Unstructured Data
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Event-Driven Programming, Javascript, Object Oriented Programming (OOP), Web Development, Web Design and Development, Scripting, UI Components, Data Validation, Programming Principles, Development Environment
Beginner · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Design Thinking, Technical Product Management, Product Management, Product Lifecycle Management, Agile Methodology, Product Development, Go To Market Strategy, New Product Development, Data Visualization Software, Market Analysis, Target Market, Competitive Analysis, Data Analysis, Microsoft Excel, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Power Apps Component Framework, Microsoft Power Platform, Microsoft Azure, Microsoft 365, Platform As A Service (PaaS), No-Code Development, Enterprise Application Management, Application Development, Application Design, Microsoft Copilot, Data Management, Dashboard, Data Integration, Business Process Automation, Security Controls
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Amazon Web Services, Workflow Management, Personalized Service, Cost Management
Beginner · Course · 1 - 4 Weeks