• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Empathy

Results for "empathy"


  • C

    Coursera

    Relationship & Communication Mastery

    Skills you'll gain: Stakeholder Engagement, B2B Sales, Stakeholder Management, Stakeholder Communications, Persuasive Communication, Rapport Building, Composure, Relationship Management, Business Relationship Management, Emotional Intelligence, Empathy & Emotional Intelligence, Sales, Relationship Building, Writing, Communication, Business Communication, Generative AI Agents, Communication Strategies, Negotiation, Active Listening

    Intermediate · Course · 3 - 6 Months

  • T

    Tecnológico de Monterrey

    Liderazgo y habilidades de negociación

    Skills you'll gain: Communication Strategies, Conflict Management, Assertiveness, Negotiation, Communication, Interpersonal Communications, Business Leadership, Active Listening, Empathy, Drive Engagement, Constructive Feedback, Organizational Leadership, Social Skills, Emotional Intelligence, Relationship Building, Leadership, Leadership and Management, Strategic Communication, Problem Solving, Business Strategies

    ★ 4.8 (1.4K) · Advanced · Specialization · 1 - 3 Months

  • T

    Tsinghua University

    Learn English

    Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Sensitivity, Mental Health, Learning Strategies, Culture, Stress Management, Liberal Arts, English Language, Literacy, Language Learning, Social Studies, Economics, Empathy & Emotional Intelligence, Interpersonal Communications, Psychology, Writing, Business Management, Higher Education, Oral Comprehension

    ★ 4.3 (1K) · Beginner · Specialization · 3 - 6 Months

  • C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

    ★ 4.6 (553) · Beginner · Professional Certificate · 3 - 6 Months

  • U

    Universidad Nacional Autónoma de México

    Gestión del talento humano

    Skills you'll gain: Empathy & Emotional Intelligence, Management Training And Development, Emotional Intelligence, Assertiveness, People Management, Industrial and Organizational Psychology, Staff Management, Team Performance Management, Cooperation, Leadership and Management, Team Management, Behavior Management, Productivity, Organizational Effectiveness, Interpersonal Communications, Professional Development, Communication, Organizational Structure, Leadership, Collaboration

    ★ 4.8 (2.6K) · Beginner · Course · 1 - 4 Weeks

  • C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management

    ★ 4.6 (465) · Beginner · Professional Certificate · 3 - 6 Months

  • G

    Goodwill Industries International

    Foundations of Career Navigating and Coaching

    Skills you'll gain: Communication, Coaching, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Professional Development, Workforce Development, Ethical Standards And Conduct, Relationship Management, Rapport Building, Professionalism, Empathy, Workplace inclusivity, Human Services, Human Centered Design, Relationship Building, Goal Setting, Crisis Intervention

    ★ 4.7 (364) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Washington

    Speaking to Inspire: Ceremonial and Motivational Speeches

    Skills you'll gain: Public Speaking, Oral Expression, Storytelling, Verbal Communication Skills, Peer Review, Motivational Skills, Performing Arts, Writing and Editing, Constructive Feedback, Writing, Communication Strategies, Verbal Strategic Communication, Empathy

    ★ 4.7 (185) · Beginner · Course · 1 - 3 Months

  • C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

    ★ 4.6 (366) · Beginner · Course · 1 - 4 Weeks

  • M

    Madecraft

    Improving Your Leadership Communications

    Skills you'll gain: Emotional Intelligence, Communication, Empathy & Emotional Intelligence, Virtual Teams, Communication Strategies, Drive Engagement, Verbal Communication Skills, Leadership, Team Leadership, Active Listening, Executive Presence, Constructive Feedback, Meeting Facilitation, Employee Engagement, Team Collaboration, Storytelling, Delegation Skills, Employee Coaching, People Management, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Virginia

    Design Thinking: Insights to Inspiration

    Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Human Centered Design, Project Scoping, Planning, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Interviewing Skills, Customer Insights, Empathy

    ★ 4.7 (154) · Beginner · Course · 1 - 3 Months

  • A

    Arizona State University

    Professional Skills: Communicating Your Best Self

    Skills you'll gain: Communication, Business Correspondence, Business Communication, Verbal Communication Skills, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Meeting Facilitation, Oral Expression, Professionalism, Empathy & Emotional Intelligence, Non-Verbal Communication, Virtual Teams, Relationship Building, Business Writing, Collaboration, Active Listening, Concision, Writing, Presentations

    Beginner · Course · 1 - 4 Weeks

1…222324…43

In summary, here are 10 of our most popular empathy courses

  • Relationship & Communication Mastery: Coursera
  • Liderazgo y habilidades de negociación: Tecnológico de Monterrey
  • Learn English: Tsinghua University
  • CVS Health Call Center Customer Service: CVS Health
  • Gestión del talento humano: Universidad Nacional Autónoma de México
  • CVS Health Retail Customer Service: CVS Health
  • Foundations of Career Navigating and Coaching: Goodwill Industries International
  • Speaking to Inspire: Ceremonial and Motivational Speeches: University of Washington
  • Introduction to Customer Service: CVS Health
  • Improving Your Leadership Communications: Madecraft

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok