Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of California San Diego
Skills you'll gain: Unit Testing, Event-Driven Programming, Object Oriented Programming (OOP), Data Structures, Graph Theory, Social Network Analysis, Debugging, Technical Communication, Network Analysis, Interactive Data Visualization, Java Programming, Java, Algorithms, Software Design, Computational Thinking, Program Development, Software Engineering, Software Visualization, Engineering Software, Problem Solving
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Peer Review, Technical Communication, Agile Methodology, Communication Strategies, Engineering Management, Decision Making, AI Product Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Cyber Security Policies, Security Awareness, Data Ethics, Data Security, Personally Identifiable Information, AI Security, Technical Communication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Generative AI, Large Language Modeling, Generative Model Architectures, LLM Application, Prompt Engineering, Model Deployment, Python Programming, Applied Machine Learning, Scalability, Natural Language Processing, Responsible AI, Machine Learning, Model Evaluation, Reinforcement Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Scrum (Software Development), Product Development, Innovation, Product Roadmaps, Agile Methodology, Responsible AI, Kanban Principles, Product Planning, Generative AI, Product Strategy, ChatGPT, Test Planning, Registration, Leadership
Beginner · Professional Certificate · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft 365, Proofreading, Business Writing, Document Management, Productivity Software, Microsoft Windows, Writing and Editing, Computer Literacy, Technical Documentation, Writing, Web Content, Editing, Report Writing, Business Communication, Collaborative Software, Collaboration, Web Content Accessibility Guidelines, Productivity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Web Analytics, Web Analytics and SEO, Marketing Analytics, Analytics, Technical Documentation, Technical Communication, Performance Metric, Data Analysis, Data-Driven Decision-Making, Team Oriented, Data Presentation
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, Electronic Systems, USB, Semiconductors, Simulations, Engineering Documentation, Electric Power Systems, Electrical Engineering, Electrical Power, Engineering Design Process, Electronic Components, Electronics, Hardware Design, Technical Communication, Electronics Engineering, electromagnetics, Design Specifications, Systems Analysis, Engineering Analysis
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Business Transformation, Innovation, Digital Transformation, Data Governance, Model Evaluation, Google Cloud Platform, Google Workspace, Responsible AI, Technology Strategies, Cloud Solutions, Cloud Services, Cloud Computing, Data Strategy, Cloud Infrastructure, Cloud Applications, Collaborative Software, Team Building, Infrastructure As A Service (IaaS), Artificial Intelligence and Machine Learning (AI/ML), Machine Learning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: DevOps, Cloud Deployment, Amazon Elastic Compute Cloud, Technical Analysis, Real Time Data
Advanced · Course · 1 - 3 Months

Skills you'll gain: Adobe Firefly, Storyboarding, Adobe Express, Prompt Engineering, Responsible AI, Data Ethics, Collaborative Software, Creativity, Adobe Creative Cloud, Prompt Engineering Tools, AI Enablement, Generative AI, Adobe Photoshop, Adobe Illustrator, Creative Thinking, Visualization (Computer Graphics), Creative Design, Storytelling, Branding, Content Development and Management
Beginner · Specialization · 3 - 6 Months

Intuit
Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Financial Statements, Accounting Software, Accounting, Financial Accounting, Income Statement, Accounting Records, Balance Sheet, General Ledger, Accrual Accounting, Ethical Standards And Conduct, Generally Accepted Accounting Principles (GAAP), Cash Flows, Journals
Beginner · Course · 1 - 4 Weeks