
Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Brand Loyalty, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
★ 4.5 (130) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Mergers & Acquisitions, Business Valuation, Financial Modeling, Financial Forecasting, Investment Banking, Revenue Forecasting, Cash Flow Forecasting, Risk Modeling, Corporate Strategy, Financial Analysis, Financial Statements, Financial Statement Analysis, Business Strategies, Income Statement, Corporate Finance, Balance Sheet, Cash Flows
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Retention, Customer Relationship Building, Brand Loyalty, Customer experience improvement, Marketing Automation, Customer Insights, Value Propositions, Portfolio Management, Data-Driven Marketing, Automation
★ 4.5 (19) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Purchasing, Request For Quotation (RFQ), Procurement, Price Negotiation, Data Entry, Negotiation, Contract Negotiation, Business Correspondence, Order Entry, Order Processing, Vendor Contracts, Strategic Sourcing, Supply Management, Business Writing, Contract Management, Contract Review, Business Communication, Accounts Payable, Contract Compliance, Cost Benefit Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Anthropic Claude, Artificial Intelligence, Business Process Automation, Generative AI
Intermediate · Course · 1 - 4 Weeks

HRCI
Skills you'll gain: Talent Acquisition, Recruitment, Full Cycle Recruitment, Job Analysis, Contract Negotiation, Recruitment Strategies, Employee Onboarding, Negotiation, Employee Retention, Talent Sourcing, Human Resources, New Hire Orientations, Interviewing Skills, Forecasting, Labor Law, Law, Regulation, and Compliance
★ 4.8 (2.1K) · Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Interviewing Skills, Recruitment Strategies, Talent Acquisition, Employee Onboarding, Decision Making, Resource Utilization
★ 4.1 (29) · Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
★ 4.6 (275) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Commercial Banking, Banking, Retail Banking, Banking Services, Financial Inclusion, Commercial Lending, Bank Regulations, Customer Relationship Building, Customer Analysis, Consumer Lending, Financial Regulation, Customer Relationship Management, Financial Services, Financial Industry Regulatory Authorities, Case Studies, Customer Complaint Resolution, Competitive Analysis, Relationship Management, Regulatory Compliance, Technology Strategies
★ 4.9 (11) · Mixed · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy
★ 4.6 (54) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Mergers & Acquisitions, Due Diligence, Financial Analysis, Corporate Strategy, Case Studies, Business Valuation, Investment Banking, Risk Management, Corporate Finance, Business Strategies, Risk Analysis, Business Strategy, Strategic Thinking, Market Dynamics
Mixed · Course · 1 - 4 Weeks