Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Goldman Sachs
Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Business Process, Process Analysis, Business Process Improvement, Process Improvement, Customer experience improvement, Business Technologies
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Site Reliability Engineering, Continuous Delivery, DevOps, Safety Culture, Continuous Integration, Service Level, Culture Transformation, Performance Measurement, Cross-Functional Collaboration, Incident Management, Automation, Team Oriented, Collaboration, Design Thinking, Change Management, Data-Driven Decision-Making, Communication
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Change Management, Organizational Change, Business Transformation, Cloud Computing, Culture Transformation, Innovation, Google Cloud Platform, Collaborative Software, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Database Design, Extensible Markup Language (XML), Databases, JSON, Data Processing, Data Warehousing, Distributed Computing, Data Analysis, Scalability, Case Studies, Analytics, Data Pipelines, Query Languages, Social Media, Data Cleansing, Data Integration, Social Media Content
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Load Balancing, Google Cloud Platform, Cloud Computing, Network Administration, Cloud Infrastructure, Virtual Networking, TCP/IP, Servers
Beginner · Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Infrastructure as Code (IaC), Containerization, CI/CD, AWS CloudFormation, Cloud Deployment, Amazon CloudWatch, Application Deployment, Serverless Computing, Docker (Software), Amazon Web Services, Continuous Deployment, Kubernetes, API Gateway, Continuous Integration, Amazon DynamoDB, System Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, User Interface and User Experience (UI/UX) Design, User Experience Design, Artificial Intelligence, Design Thinking, UI/UX Research, Experience Design, Persona (User Experience), User Centered Design, Design Reviews, User Interface (UI), Design Research, User Interface (UI) Design, Wireframing, Prompt Patterns, Prototyping, Presentations, User Story, Professional Development, Storyboarding
Advanced · Course · 1 - 3 Months

Skills you'll gain: Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Azure Active Directory, Hyper-V, Enterprise Architecture, System Implementation, Infrastructure Architecture, Configuration Management, IT Infrastructure, Mac OS, Microsoft Azure, System Requirements, Scalability
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Encryption, Amazon Web Services, Cryptography, Telecommunications, File Management, Mobile Security, Data Sharing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Regression Analysis, Statistical Hypothesis Testing, Statistical Analysis, Correlation Analysis, Analytics, Predictive Analytics, Data Analysis, Minitab, Statistical Modeling, Forecasting, Probability & Statistics, Data-Driven Decision-Making, Descriptive Statistics, Financial Analysis, Microsoft Excel
Mixed · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Containerization, Docker (Software), Cloud-Native Computing, Application Deployment, Data Persistence, Configuration Management, Amazon Web Services, YAML, Microservices, Cloud Deployment, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Debugging, Software Testing, Software Development Methodologies, Continuous Integration, Data Mapping, File Management
Intermediate · Course · 1 - 4 Weeks