Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, No-Code Development, Data Visualization, Power Apps Component Framework, Business Intelligence, Business Process Automation, Application Development, Data Integration, Performance Analysis, Application Design, Automation, Data Security, Business Process, Computing Platforms, Microsoft Teams, Data Analysis Software, Data Modeling

Skills you'll gain: Apache Airflow, Data Pipelines, Data Integration, AWS Kinesis, Infrastructure as Code (IaC), Terraform, Extract, Transform, Load, Amazon CloudWatch, Data Quality, Amazon Web Services, CI/CD, Data Processing, NoSQL, Relational Databases, Network Troubleshooting

Skills you'll gain: Penetration Testing, Application Security, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Operating Systems, C (Programming Language)

Skills you'll gain: Generative AI, AI Personalization, No-Code Development, Application Development, Amazon Web Services, Cloud Applications, User Interface (UI)

Skills you'll gain: Generative AI, Model Evaluation, Supervised Learning, Generative Model Architectures, AWS SageMaker, Recurrent Neural Networks (RNNs), Unsupervised Learning, Data Preprocessing, Large Language Modeling, Time Series Analysis and Forecasting, LLM Application, Applied Machine Learning, Deep Learning, A/B Testing, Transfer Learning, Python Programming, Machine Learning, Data Analysis, AWS CloudFormation, AI Personalization

Skills you'll gain: Retrieval-Augmented Generation, Embeddings, Vector Databases, Amazon Web Services, Agentic systems, Performance Tuning, Transfer Learning, Data Preprocessing

Skills you'll gain: Database Design, SQL, Apache Hive, Relational Databases, Databases, Database Management, Big Data, Database Systems, Amazon Web Services, MySQL, Data Management, Amazon S3, Apache Hadoop, Data Storage, NoSQL, Operational Databases, Data Warehousing, Cloud Storage, Performance Tuning, Data Analysis

Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Dashboard, Microsoft 365, Data Visualization Software, Data Visualization, Business Process Automation, Workflow Management, No-Code Development, Business Process, Generative AI Agents, Data Analysis, Data Integration, Application Design

Skills you'll gain: Cryptography, Public Key Infrastructure, Cybersecurity, Network Security, Firewall, Cyber Attacks, Data Security, Data Encryption Standard, Penetration Testing, Encryption, Information Assurance, Risk Management Framework, Advanced Encryption Standard (AES), Intrusion Detection and Prevention, Application Security, Information Systems Security, Secure Coding, Security Controls, Exploitation techniques, Software Design Patterns

Skills you'll gain: Patch Management, Microsoft Azure, Cloud Management, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Cloud Services, Cloud Deployment, Disaster Recovery, Virtual Machines, Kubernetes, Cloud Platforms, Role-Based Access Control (RBAC), Virtual Networking, Windows PowerShell, System Monitoring, Infrastructure as Code (IaC), Load Balancing

Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design