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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Google Cloud

    Networking in Google Cloud: Routing and Addressing - 日本語版

    Skills you'll gain: Network Routing, TCP/IP, Virtual Networking, Google Cloud Platform, Network Infrastructure, Virtual Private Networks (VPN), Network Planning And Design, Cloud Computing, Network Monitoring, Network Security, Cloud Security

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Elastic Cloud Infrastructure: Scaling & Automation italiano

    Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Load Balancing, Infrastructure As A Service (IaaS), Terraform, Cloud Computing Architecture, Cloud Solutions, Cloud Engineering, Cloud Computing, Infrastructure as Code (IaC), Managed Services, Virtual Networking, Scalability, General Networking

    Intermediate · Course · 1 - 3 Months

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    Packt

    Developing RAG Apps with LlamaIndex and JS

    Skills you'll gain: Data Persistence, Retrieval-Augmented Generation, LLM Application, OpenAI API, Full-Stack Web Development, Restful API, Development Environment, Vector Databases, Embeddings, Application Deployment, JSON, Data Integration

    Intermediate · Course · 1 - 3 Months

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    Pearson

    Cisco Software-Defined Wan for Enterprise & Cloud: Unit 4

    Skills you'll gain: Wide Area Networks, Network Troubleshooting, Network Monitoring, Software-Defined Networking, Virtual Networking, Network Performance Management, Firewall, Amazon Web Services, Cloud Services, Software As A Service, TCP/IP, Cloud Technologies, Network Security, Intrusion Detection and Prevention

    Beginner · Course · 1 - 4 Weeks

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    LearnQuest

    Drive Engagement & Close Complex Deals

    Skills you'll gain: Persuasive Communication, Enterprise Sales, Stakeholder Communications, Global Marketing, Value Propositions, Milestones (Project Management)

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Mitigating Security Vulnerabilities on GC - Português

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Loss Prevention, Google Cloud Platform, Application Security, Threat Management, Vulnerability Management, Personally Identifiable Information, Data Security, Infrastructure Security, Threat Detection, Continuous Monitoring, System Monitoring, Identity and Access Management, Real Time Data

    Intermediate · Course · 1 - 3 Months

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    Packt

    AWS Networking, Compute & IAM Architecture

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Computing, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Authentications, Virtual Private Networks (VPN), Multi-Factor Authentication, Cloud Security, Load Balancing, Containerization, Scalability

    Intermediate · Course · 1 - 3 Months

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    Packt

    Build Better Products With User-Centered Design

    Skills you'll gain: Research Methodologies, User Research, Ideation, Team Building, UI/UX Research, Usability Testing, Team Oriented, Product Design, User Centered Design, User Experience, Product Development, Performance Measurement, Product Improvement, Innovation, Prioritization, UI/UX Strategy, Agile Product Development, A/B Testing, Customer Engagement, Product Requirements

    Intermediate · Course · 1 - 3 Months

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    Pearson

    Strategic Monoliths and Microservices

    Skills you'll gain: Software Architecture, Solution Architecture, Business Architecture, Enterprise Architecture, Microservices, Cloud Computing Architecture, Service Oriented Architecture, Software Design, Business Process Modeling, Software Design Patterns, Technology Strategies, Process Design, Event-Driven Programming, Serverless Computing, Digital Transformation, Agile Software Development, Scalability, Distributed Computing, Restful API, Innovation

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    Packt

    Advanced Development, Deployment, and Cloud Integration

    Skills you'll gain: Cloud Deployment, Application Deployment, ASP.NET, Microsoft Azure, Software Architecture, Authentications, Application Design, User Interface (UI), Application Development, Database Development, Maintainability, Web Servers, Debugging, Data Validation

    Advanced · Course · 1 - 3 Months

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    LearnQuest

    Deployment and Impact of AI Agents

    Skills you'll gain: Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Business Transformation, Cloud Deployment, Initiative and Leadership, Application Deployment, AI Product Strategy, Digital Transformation, Continuous Monitoring, Agentic systems, Compliance Management, Stakeholder Communications, Regulatory Compliance, Dashboard, CI/CD, Data Pipelines

    Beginner · Course · 1 - 4 Weeks

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    Packt

    The User Experience Team of One

    Skills you'll gain: User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Experience Design, Persona (User Experience), Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration, Information Architecture, Storytelling

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Networking in Google Cloud: Routing and Addressing - 日本語版: Google Cloud
  • Elastic Cloud Infrastructure: Scaling & Automation italiano: Google Cloud
  • Developing RAG Apps with LlamaIndex and JS: Packt
  • Cisco Software-Defined Wan for Enterprise & Cloud: Unit 4: Pearson
  • Drive Engagement & Close Complex Deals: LearnQuest
  • Mitigating Security Vulnerabilities on GC - Português: Google Cloud
  • AWS Networking, Compute & IAM Architecture: Packt
  • Build Better Products With User-Centered Design: Packt
  • Strategic Monoliths and Microservices: Pearson
  • Advanced Development, Deployment, and Cloud Integration: Packt

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Social Media Marketing (9)
Brand Management (7)

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