Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Kubernetes, Identity and Access Management, Containerization, Google Cloud Platform, Cloud Computing, Cloud Management, Application Deployment, Build Tools, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Responsible AI, Generative AI, Large Language Modeling, Google Cloud Platform, Data Literacy, Unstructured Data, Data Ethics, Artificial Intelligence, AI Security, Business Intelligence, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Computing, Data Storage, Cloud Storage, Cloud Computing Architecture, System Monitoring, Security Management, NoSQL, Encryption, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Slack (Software), Marketing Materials, Marketing Design, Shared Media, Multimedia, Content Creation, Social Media Content, Graphic Design, Calendar Management, Content Marketing, User Accounts, Business Communication, Marketing Communications, Cloud-Based Integration, Team Management
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Network Monitoring, Network Troubleshooting, Virtual Networking, Google Cloud Platform, General Networking, Network Infrastructure, Network Performance Management, Network Planning And Design, Cloud Services, Virtual Machines, Service Level
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Data Pipelines, Data Integration, File Management, Scalability, Data Processing, Context Management, Java, Data Transformation, Maintainability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Feature Engineering, PySpark, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, PyTorch (Machine Learning Library), Big Data, Transfer Learning, Text Mining, Model Evaluation, Natural Language Processing, Unstructured Data, Machine Learning, Scalability, Unsupervised Learning, Supervised Learning
Mixed · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Google App Engine, Network Architecture, Service Level Agreement, Cloud Computing Architecture, Kubernetes, Microservices, CI/CD, Google Cloud Platform, Service Management, Cloud Security, Cloud Storage, Devops Tools, API Design, Load Balancing, Scalability, System Monitoring, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gemini, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Applied Machine Learning, Customer Analysis, Generative AI, Data Integration, Predictive Analytics, Customer Data Management, Time Series Analysis and Forecasting, Marketing Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Pivot Tables And Charts, Data Analysis Expressions (DAX), Unstructured Data, Data Visualization Software, Data Modeling, Dashboard, Text Mining, Data Wrangling, Taxonomy, Management Reporting, Data Integration, Data Transformation, Workflow Management, Statistical Reporting, Data Manipulation, Event Monitoring, Continuous Monitoring, Role-Based Access Control (RBAC), Scheduling
Mixed · Course · 1 - 3 Months

Skills you'll gain: File Transfer Protocol (FTP), Transaction Processing, Integration Testing, Data Integration, Data Mapping, Data Validation, Test Case, Middleware, Systems Integration, Databases
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Change Management, Stakeholder Engagement, Organizational Change, Workflow Management, Employee Training, Google Workspace, Training and Development, Stakeholder Analysis, Process Development, Organizational Strategy, Customer Success Management, Strategic Communication, Communication Strategies, Needs Assessment
Intermediate · Course · 1 - 3 Months