• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Data Management

Results for "customer data management"


  • L

    Logical Operations

    Excel: Data Analysis with Formulas/Functions and PivotTables

    Skills you'll gain: Excel Formulas, Pivot Tables And Charts, Microsoft Excel, Spreadsheet Software, Data Validation, Data Analysis, Interactive Data Visualization, Productivity Software, Data Integrity, Microsoft Office, Microsoft 365

    Mixed · Course · 1 - 4 Weeks

  • D

    Duke University

    Increasing Real Estate Management Profits: Harnessing Data Analytics

    Skills you'll gain: Data Visualization Software, Process Development, Tableau Software, Financial Modeling, Data Presentation, Dashboard Creation, Business Process, Peer Review, Presentations, Property Management, Data Analysis, MySQL, Revenue Management, Financial Data, Risk Analysis, Property and Real Estate, Real Estate, Financial Analysis, Microsoft Excel, SQL

    ★ 4.7 (245) · Mixed · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Marketing and Customer Insights

    Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, Personalized Campaigns, AI Personalization, Keyword Research, Big Data, Performance marketing, Risking, Marketing Analytics, Data Presentation, Customer experience improvement, AI Product Strategy, Generative AI, Collaborative Software, Email Marketing, Marketing Automation, Social Media Marketing, Campaign Management, Predictive Analytics

    ★ 4.6 (203) · Intermediate · Specialization · 3 - 6 Months

  • U

    University of Illinois Urbana-Champaign

    Customer Insights: New Product Development Orientation

    Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Journey Mapping, Customer experience improvement, Product Development, Customer Analysis, Consumer Behaviour, Business Research, User Research, Customer Engagement, Market Research, Case Studies, Product Strategy, Innovation, Needs Assessment

    ★ 4.4 (113) · Beginner · Course · 1 - 3 Months

  • P

    Packt

    Master Data Structures & Algo – Ace Leetcode & Blind 75+

    Skills you'll gain: Data Structures, Graph Theory, Algorithms, Programming Principles, Computational Thinking

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    AR: Track Customer Payments Fast

    Skills you'll gain: Accounts Receivable, Accounts Payable and Receivable, QuickBooks (Accounting Software), Cash Flows, Accounting Software, Payment Processing, Accounting Records, Invoicing, Billing & Invoicing, Record Keeping, General Ledger

    ★ 3.8 (6) · Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals

    Skills you'll gain: Product Support, Google Cloud Platform, Technical Support and Services, Help Desk Support, Cloud Management, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Data Loss Prevention, Issue Tracking, Technical Documentation, Incident Management

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Advanced Access Management and Data Protection in AWS

    Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Security Assertion Markup Language (SAML), Encryption, Single Sign-On (SSO), Amazon Web Services, Active Directory, Authentications, Cloud Security, Data Security, User Provisioning, Azure Active Directory, Key Management, User Accounts, AWS CloudFormation, Authorization (Computing), Network Security, Cloud Computing, Virtual Private Networks (VPN)

    Advanced · Course · 1 - 3 Months

  • D

    Dell

    Dell Technologies Technical Customer Support Specialist

    Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Incident Response, Technical Support and Services, Continuous Improvement Process, Cybersecurity, Process Improvement, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Cyber Attacks, Technical Support, Operating System Administration, Customer Support

    ★ 4.5 (50) · Beginner · Professional Certificate · 3 - 6 Months

  • C

    Coursera

    Data Management with Azure: Implement Compliance Controls

    Skills you'll gain: Microsoft SQL Servers, Data Security, Microsoft Azure, Cloud Security, Databases, Database Management, Data Management, Data Access, Security Controls, Authorization (Computing), Role-Based Access Control (RBAC)

    Intermediate · Guided Project · Less Than 2 Hours

  • M

    Microsoft

    Harnessing the Power of Data with Power BI

    Skills you'll gain: Power BI, Data Analysis, Extract, Transform, Load, Business Intelligence, Data Analysis Software, Business Intelligence Software, Data Integrity, Data Cleansing, Analytics, Data-Driven Decision-Making, Data Transformation, Data Collection

    ★ 4.6 (1.9K) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing

    ★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours

1…383940…834

In summary, here are 10 of our most popular customer data management courses

  • Excel: Data Analysis with Formulas/Functions and PivotTables: Logical Operations
  • Increasing Real Estate Management Profits: Harnessing Data Analytics: Duke University
  • GenAI for Marketing and Customer Insights: Coursera
  • Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
  • Master Data Structures & Algo – Ace Leetcode & Blind 75+: Packt
  • AR: Track Customer Payments Fast: Coursera
  • Google Cloud Customer Care Fundamentals: Google Cloud
  • Advanced Access Management and Data Protection in AWS: Packt
  • Dell Technologies Technical Customer Support Specialist: Dell
  • Data Management with Azure: Implement Compliance Controls: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok