Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

University of New Mexico
Skills you'll gain: Middleware, Web Applications, Version Control, Agile Software Development, Application Frameworks, Ruby on Rails, Software Engineering, Web Development, User Interface (UI), Software Development, Web Design, Data Store, Data Modeling, User Interface (UI) Design, Application Development, Ajax, Software Architecture, Model View Controller, Git (Version Control System), Javascript
Mixed · Course · 1 - 3 Months

EDHEC Business School
Skills you'll gain: Hospitality Services, Hospitality Management, Hospitality and Food Services, Guest Relations, Hospitality, Hotel And Restaurant Management, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Verbal Communication Skills, Operational Excellence, Talent Management, Customer Insights, Sustainability Standards, Sustainable Business, Target Market
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Organizational Development, Culture Transformation, Talent Recruitment, Human Resource Management, Management Training And Development, Human Capital, Intercultural Competence, Human Resources Software, Organizational Leadership, People Development, Professionalism, Human Resources Information System (HRIS), Workforce Development, Organizational Change, Staff Management, Employee Engagement
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Organizational Leadership, Leadership and Management, People Management, Intercultural Competence, Culture Transformation, Team Leadership, Organizational Change, Decision Making, Cultural Diversity, Conflict Management, Team Management, Leadership Development, Leadership, Industrial and Organizational Psychology, Virtual Teams, Organizational Development, Strategic Decision-Making, Organizational Structure, Diversity and Inclusion, Business Communication
Build toward a degree
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Stakeholder Communications, Cross-Functional Team Leadership, Organizational Leadership, Market Opportunities, Customer experience improvement, Business Leadership, Culture Transformation, Initiative and Leadership, Strategic Decision-Making, Strategic Leadership, Leadership, Leadership Development, Case Studies, Design Thinking, Contingency Planning
Mixed · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Performance Appraisal, Training Programs, Talent Recruitment, Recruitment, Training and Development, Employee Onboarding, Performance Review, Employee Training, Leadership Studies, Talent Acquisition, Workforce Development, Human Resources, Business Ethics, Human Resources Management and Planning, Conflict Management, Organizational Leadership, Organizational Development, Organizational Structure, Organizational Effectiveness, Team Leadership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Team Leadership, Virtual Teams, Team Building, Team Management, Team Performance Management, Conflict Management, Teamwork, Leadership and Management, Intercultural Competence, Program Management, Leadership Development, Project Management, Leadership, Drive Engagement, Communication Strategies, Simulation and Simulation Software, Project Management Institute (PMI) Methodology, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workplace Bullying Intervention, Rapport Building, Conflict Management, Relationship Management, Relationship Building, Workplace inclusivity, Interpersonal Communications, Empathy, Culture Transformation, Communication, Industrial and Organizational Psychology, Compliance Reporting, Advocacy
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Stakeholder Communications, Stakeholder Management, Communication Planning, Stakeholder Engagement, Conflict Management, Strategic Communication, Cultural Responsiveness, Communication Strategies, Rapport Building, Project Management, Cultural Diversity, Business Communication, Project Management Institute (PMI) Methodology, Intercultural Competence, Communication, Relationship Building, Influencing, Agile Project Management, Program Management, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Open Source Technology, Package and Software Management, Unit Testing, R (Software), GitHub, Version Control, Rmarkdown, Cross Platform Development, Software Versioning, Software Documentation, Test Case, Testability, R Programming, Code Reusability, Knitr, Continuous Integration, Program Development, Build Tools, Git (Version Control System), Development Testing
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Complex Problem Solving, Innovation, Team Leadership, Team Management, Strategic Leadership, Problem Solving, Conflict Management, People Development, Cognitive flexibility, Leadership Development, Leadership, Management Training And Development, Business Leadership, Team Performance Management, Organizational Leadership, Team Motivation, Open Mindset, People Management, Virtual Teams, Culture Transformation
Beginner · Specialization · 3 - 6 Months