Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

DeepLearning.AI
Skills you'll gain: LLM Application, Prompt Engineering, Penetration Testing, Vulnerability Assessments, Security Testing, Vulnerability Management, Threat Modeling, AI Security, Application Security, Risk Management Framework
Beginner · Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Microsoft Copilot, Generative AI, Power BI, Data Visualization, Microsoft Power Platform, Data Presentation, Interactive Data Visualization, Data Storytelling, Data Analysis Expressions (DAX), Business Intelligence, Prompt Engineering, Data Manipulation, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Security Management, Vulnerability Assessments, Threat Management, IT Management, Security Strategy, Cyber Governance, Risk Management Framework, Security Controls, Cyber Risk, Security Awareness, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Query Languages, Database Design, Performance Tuning, Database Management, Database Development, Databases, PostgreSQL, Data Access
Intermediate · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Salesforce, Email Marketing, User Accounts, Dashboard, Administration, Business Reporting, Collaborative Software, Data Maintenance, Data Cleansing, UI/UX Strategy, Application Deployment, Data Import/Export, Internal Communications, Data Management, Business Administration, Cloud Computing, Data Security, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Data Visualization, Customer Relationship Management (CRM) Software, Target Market, Market Analysis, Sales, Presentations, Content Creation, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

University at Buffalo
Skills you'll gain: Building Codes, Construction Inspection, Electrical Systems, Electrical Safety, Architectural Engineering, Land Development, Design Reviews, Submittals (Construction), System Requirements
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Restful API, Android Development, Kotlin, API Design, Android Studio, Mobile Development, Database Management, Data Persistence, Databases, JSON, Web Applications, SQL
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Serial Peripheral Interface, Electronic Hardware, Internet Of Things, Embedded Systems, Digital Communications, Computer Architecture, Software Development Tools, System Design and Implementation, Software Installation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Inventory Management System, Supply Chain Management, Supply Chain, Generative AI, Operational Efficiency, Data Ethics, Logistics Management, AI Enablement, Customer Demand Planning, Business Ethics, Operations, Forecasting, Artificial Intelligence, Emerging Technologies, Predictive Analytics, Automation
Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Computational Logic, Markov Model, Verification And Validation, Theoretical Computer Science, Mathematical Modeling, Systems Analysis, Statistical Modeling, Probability, Algorithms, Probability Distribution
Intermediate · Course · 1 - 3 Months

Skills you'll gain: C# (Programming Language), Software Architecture, .NET Framework, Distributed Computing, Scalability, Object Oriented Programming (OOP), Object-Relational Mapping, Microservices, Debugging, MongoDB, Data Access, Model View Controller, Performance Tuning, Computer Programming, Maintainability, NoSQL
Intermediate · Course · 1 - 4 Weeks