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Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.


Popular Conflict Resolution Courses and Certifications


  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Building Resilient Teams

    Skills you'll gain: Team Building, Resilience, Emotional Intelligence, Leadership, Team Management, Empathy & Emotional Intelligence, Team Motivation, Conflict Management, Collaboration, Communication, Adaptability, Change Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Neuroscience of Leading High-Performance Teams

    Skills you'll gain: Organizational Leadership, Team Motivation, Team Leadership, Initiative and Leadership, Leadership, Team Management, Team Performance Management, Leadership and Management, Team Building, Drive Engagement, Storytelling, Coaching, Employee Coaching, Industrial and Organizational Psychology, Goal Setting, Employee Engagement, Collaboration, Influencing, Empathy & Emotional Intelligence, Neurology

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Getting Started with Google Workspace 日本語版

    Skills you'll gain: Google Docs, Google Sheets, Gmail, Google Workspace, Calendar Management, Presentations, Spreadsheet Software, Setting Appointments, Excel Formulas, Collaborative Software, Excel Macros, Data Visualization, Email Automation, Email Security, Meeting Facilitation, Version Control, Data Management, Organizational Skills, Scheduling, Productivity Software

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Human Capital: Foundations and Essentials

    Skills you'll gain: Human Capital, Human Resource Strategy, Human Resources, Professional Development, HR Tech, Leadership, Conflict Management, People Analytics, Communication Strategies, People Development, Compensation Management, Environment Health And Safety, Employee Engagement, Self-Awareness

    4.5
    Rating, 4.5 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Genentech

    Making Data Science Work for Clinical Reporting

    Skills you'll gain: Clinical Data Management, Statistical Reporting, Data Sharing, Version Control, Clinical Trials, GitHub, Data Quality, Medical Privacy, Quality Assurance, Risk Management, Maintainability, DevOps, R Programming, Package and Software Management, Agile Software Development, Agile Methodology

    4.1
    Rating, 4.1 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Nursing Informatics Leadership Theory and Practice

    Skills you'll gain: Clinical Leadership, Nursing Management, Leadership, Nursing Administration, Nursing, Health Care Administration, Health Informatics, Innovation, Conflict Management, Systems Thinking, Self-Awareness, Personal Development, Ethical Standards And Conduct, Cultural Diversity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    49 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft R Programming for Everyone

    Skills you'll gain: Rmarkdown, Version Control, Web Scraping, Regression Analysis, Knitr, Exploratory Data Analysis, Statistical Analysis, Data Manipulation, Dimensionality Reduction, Ggplot2, Geospatial Information and Technology, Time Series Analysis and Forecasting, Plotly, Microsoft Azure, Data Cleansing, Data Visualization, Software Documentation, R Programming, Data Quality, Microsoft Copilot

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of California, Irvine

    Iniciando e planejando projetos

    Skills you'll gain: Project Planning, Stakeholder Management, Planning, Conflict Management, Project Management, Project Scoping, Leadership and Management, Project Coordination, Influencing, Organizational Structure, Communication Strategies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    80 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    PMP Exam Prep: Managing People with Power Skills

    Skills you'll gain: Stakeholder Engagement, Team Management, Team Building, Expectation Management, Project Management Institute (PMI) Methodology, Resource Management, Relationship Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    49 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentos de la Negociación con Goldman Sachs 10,000 Women

    Skills you'll gain: Negotiation, Rapport Building, Active Listening, Influencing, Relationship Building, Business Communication, Conflict Management, Goal Setting, Communication, Expectation Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    89 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular conflict resolution courses

  • Dell Technologies Customer Service for Technical Support: Dell
  • Building Resilient Teams: Coursera
  • The Neuroscience of Leading High-Performance Teams: University of Colorado Boulder
  • Retail Customer Service: CVS Health
  • Getting Started with Google Workspace 日本語版: Google Cloud
  • Human Capital: Foundations and Essentials: University of Michigan
  • Making Data Science Work for Clinical Reporting: Genentech
  • Nursing Informatics Leadership Theory and Practice: University of Minnesota
  • Microsoft R Programming for Everyone: Microsoft
  • Iniciando e planejando projetos: University of California, Irvine

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