Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Sanitation, Environmental Engineering, Water Resource Management, Civil Engineering, Sustainable Development, Systems Thinking, Sustainable Technologies, Case Studies, Community Development, Process Flow Diagrams
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Azure DevOps, DevOps, Agile Methodology, Continuous Delivery, Collaborative Software, CI/CD, Microsoft Azure, Software Development, Application Performance Management, Version Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Integration Testing, Docker (Software), Java, Cloud Deployment, Containerization, Software Design Patterns, Microservices
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Facebook, LinkedIn, Content Creation, Social Media Content, Social Media, Graphic Design, Social Media Marketing, Marketing Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Mockups, User Flows, Wireframing, Interaction Design, Mobile Development, User Interface (UI), Application Design, User Experience Design, Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Structural Engineering, Structural Analysis, Building Design, Architectural Engineering, Computer-Aided Design, Failure Analysis, Engineering Analysis, Construction, Engineering Calculations, Engineering Design Process, Engineering Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Management, Data Manipulation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
Beginner · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Generative AI, Mockups, User Interface and User Experience (UI/UX) Design, Usability, AI Workflows, Software Design, Prompt Engineering, Artificial Intelligence, Prototyping, User Centered Design, Software Architecture, Wireframing, Software Engineering
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: UI/UX Research, User Interface and User Experience (UI/UX) Design, User Experience, User Centered Design, Usability, Responsive Web Design, User Flows, User Interface (UI), UI Components, Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience), Usability Testing, Design Software, Human Centered Design, Ideation, Brainstorming, Animations
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Requirements Management, Design Reviews, Systems Engineering, Engineering Management, User Requirements Documents, Requirements Analysis, Systems Design, Business Requirements, Software Engineering, Systems Integration, Leadership, Engineering Design Process, Performance Measurement, Manufacturing and Production, Coordination, Data-Driven Decision-Making, Decision Making
Build toward a degree
Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Unity Engine, Game Design, Video Game Development, C# (Programming Language), 3D Assets, Animation and Game Design, Software Design, Conceptual Design, Social Impact, Programming Principles, Computer Programming, Ideation, User Interface (UI), Scripting, Debugging, Creativity, Peer Review
Intermediate · Course · 1 - 4 Weeks