Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: z/OS, Operating Systems, System Programming, Mainframe Computing, System Monitoring, Performance Tuning, System Configuration, OS Process Management, Data Storage, Capacity Management, Problem Management, Disaster Recovery, Computer Architecture, Data Access

Skills you'll gain: Financial Policy, Financial Systems, Banking, Financial Market, Financial Regulation, Market Liquidity, Economics, Economics, Policy, and Social Studies, Market Dynamics, Crisis Management

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Mergers & Acquisitions, Capital Markets, Project Finance, Financial Market, Investment Banking, Corporate Finance, Loans, Asset Management, Sustainable Development, Derivatives

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

Skills you'll gain: Google Workspace, Gmail, Google Gemini, Email Automation, Service Management, Scripting, Automation, Document Management, Collaborative Software, Configuration Management, Data Sharing

Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Cloud Solutions, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Relational Databases, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture

Skills you'll gain: Market Liquidity, Derivatives, Securities Trading, Financial Regulation, Financial Market, Securities (Finance), FinTech, Financial Systems, Banking, Financial Trading, Financial Services, Market Dynamics, Finance, Actuarial Science, Commercial Banking, Investments, Futures Exchange, Financial Statements, Risk Modeling, Equities

Skills you'll gain: Amazon S3, Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Cloud Security, Identity and Access Management, Cloud Computing, Cloud Computing Architecture, Relational Databases, Cloud Infrastructure, Cloud Storage, Scalability, Amazon CloudWatch, Databases, Database Management, Continuous Monitoring, Operational Databases, NoSQL

Skills you'll gain: Blockchain, FinTech, Digital Assets, Financial Services, Payment Systems, Regulatory Compliance, Financial Regulation, International Finance, Emerging Technologies, Asset Management, Artificial Intelligence, Insurance

Skills you'll gain: Ledgers (Accounting), Accounting Records, Bookkeeping, General Accounting, Accounting Systems, General Ledger, Accrual Accounting, Accounting, Accruals, Revenue Recognition, Reconciliation, Generally Accepted Accounting Principles (GAAP), Transaction Processing, Financial Reporting, Expense Management, Journals

Skills you'll gain: Blockchain, FinTech, Governance, Financial Services, Financial Regulation, Ledgers (Accounting), Banking Services, Financial Systems, Payment Processing, Innovation, Accounting, Emerging Technologies, Digital Assets, Real Time Data