
Skills you'll gain: Customer experience improvement, User Feedback, Dashboard, Customer Insights, Microsoft 365, Data Sharing, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Organizational Leadership, Stress Management, Leadership, Influencing, Motivational Skills, Leadership Development, Industrial and Organizational Psychology, Leadership and Management, Employee Performance Management, Business Leadership, Strategic Leadership, Business Ethics, Employee Engagement, Persuasive Communication, Emotional Intelligence, Professional Networking, Empowerment, Goal Setting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Performance Review, Employee Surveys, Employee Performance Management, Meeting Facilitation, Constructive Feedback, Team Building, Goal Setting, Collaboration, Team Management, Teamwork, Employee Engagement, Leadership and Management, Strategic Leadership, Leadership Development
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Organizational Leadership, Business Leadership, Emotional Intelligence, Leadership, Employee Performance Management, Employee Engagement, Human Resource Strategy, Self-Awareness, Employee Retention, Coaching, Communication Strategies
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Workplace inclusivity, Team Building, People Management
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Customer experience strategy (CX), Human Resources, Organizational Change, Consumer Behaviour, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Labor Law, Workplace inclusivity, Human Resources, Communication, Compliance Management, Active Listening
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Interviewing Skills, Job Analysis, Data-Driven Decision-Making, Recruitment, Diversity and Inclusion, Talent Acquisition, Performance Measurement, Decision Making, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, LLM Application, Business Process Automation, Data Ethics, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Hospitality Management, Human Capital, Team Motivation, Hospitality, Human Resources Management and Planning, Workforce Development, Leadership Studies, Workforce Planning, Employee Training, Team Building, Talent Management, Organizational Strategy, Organizational Change
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Management Training And Development, Employee Engagement, Workforce Management, Industrial and Organizational Psychology, Organizational Effectiveness, Workplace inclusivity, Employee Training, Business Research, Research Methodologies, Case Studies, Program Evaluation
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: People Management, Conflict Management, Smart Goals, Employee Performance Management, Performance Management, People Development, Performance Appraisal, Leadership, Decision Making, Team Motivation, Compensation Management, Behavioral Economics, Recruitment, Interviewing Skills
Mixed · Course · 1 - 3 Months