Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "understand how to think like a customer and put yourself in their shoes"
- Status: Free Trial
University of California, Davis
Skills you'll gain: Coaching, Employee Coaching, People Management, Leadership and Management, Leadership Development, People Development, Leadership, Mentorship, Critical Thinking, Emotional Intelligence, Decision Making, Self-Awareness, Active Listening, Adaptability, Communication
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Social Media, Social Media Marketing, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
- Status: Free Trial
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication
- Status: Preview
S.P. Jain Institute of Management and Research
Skills you'll gain: Product Strategy, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Marketing Planning, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Supply Chain
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Critical Thinking, Independent Thinking, Decision Making, Systems Thinking, Strategic Decision-Making, Research, Creative Thinking, Analysis, Ethical Standards And Conduct
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Design Thinking, Business Transformation, Process Design, Business Process, Human Centered Design, Business Solutions, Innovation, Creative Problem-Solving, Ideation, Creativity, Overcoming Obstacles, User Research, User Feedback, Empathy, Adaptability, Needs Assessment
- Status: Free Trial
Deep Teaching Solutions
Skills you'll gain: Deductive Reasoning, Cognitive flexibility, Logical Reasoning, Critical Thinking, Analytical Skills, Open Mindset, Problem Solving, Decision Making, Ancient History
- Status: Free Trial
University of Virginia
Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Creative Problem-Solving, Innovation, Product Development, Product Design, Performance Measurement, Strategic Thinking, New Product Development, User Feedback, Prioritization, Customer experience improvement, Stakeholder Engagement, Data-Driven Decision-Making, Collaboration, Constructive Feedback
- Status: Free Trial
Arizona State University
Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Product Improvement, Technology Solutions, Customer Analysis, Solution Design, Customer Insights, Brainstorming, Market Opportunities, Market Research, User Feedback, Business Modeling, Presentations
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Marketing Effectiveness, Brand Strategy, Customer experience strategy (CX), Performance Measurement
- Status: Free Trial
Skills you'll gain: Benchmarking, Sales Strategy, Business Development, New Business Development, Market Research, Sales, Change Management, Innovation, Business Marketing, Market Analysis, Consumer Behaviour, Competitive Analysis, Target Market, Business Strategies
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Wholesaling, Target Market, Sales Management, Business Strategies, B2B Sales, Business Development, Sales Strategy, Business Operations, Business Planning, Operations Management, Business, Business Modeling, Marketing, Logistics Management, Inventory Management System
In summary, here are 10 of our most popular understand how to think like a customer and put yourself in their shoes courses
- Managing as a Coach: University of California, Davis
- Social Listening: Coursera Instructor Network
- Preparing for Your Call Center Customer Service Role: CVS Health
- Marketing Management: S.P. Jain Institute of Management and Research
- Critical thinking: reasoned decision making: Tecnológico de Monterrey
- Design Thinking for Innovators: Coursera Instructor Network
- Think Critically: Deductive Reasoning and Mental Models: Deep Teaching Solutions
- Design Thinking: Ideas to Action: University of Virginia
- Putting it All Together: Problem-Solve Like an Entrepreneur: Arizona State University
- Fundamentals of Customer Acquisition Management: Coursera Instructor Network