In this course, you’ll learn what B2C selling is all about, how to identify your ideal customer, and why product knowledge and effective communication are key to closing sales. We’ll cover essential techniques to help you seal deals confidently. I’ll guide you through these foundational concepts with engaging, easy-to-follow discussions and short videos. Plus, interactive visual aids will make learning the concepts more enjoyable and accessible.

Business-to-Consumer (B2C) Sales Strategies and Techniques
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Business-to-Consumer (B2C) Sales Strategies and Techniques
This course is part of Sales Excellence Specialization


Instructors: Pavi Narayanan
2,630 already enrolled
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Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
3 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Demonstrate an understanding of B2C Sales and identify relevant examples.
Apply strategies to identify your target audience.
Demonstrate effective communication and product knowledge to build consumer trust.
Apply basic sales techniques to convert prospects into customers.
Skills you'll gain
- Target Market
- Communication
- Oral Expression
- Customer Engagement
- Business-To-Consumer
- Product Knowledge
- Sales Strategy
- Brand Loyalty
- Customer Relationship Building
- Selling Techniques
- Sales Prospecting
- General Sales Practices
- Target Audience
- Persona Development
- Verbal Communication Skills
- Closing (Sales)
- Sales
- Rapport Building
- Customer Retention
Details to know

Shareable certificate
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Assessments
2 assignments
Taught in English
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Build your subject-matter expertise
This course is part of the Sales Excellence Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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- Develop job-relevant skills with hands-on projects
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