Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning

Skills you'll gain: Power BI, Data Import/Export, Business Intelligence, Dashboard, Data Transformation, Data Visualization, Microsoft Power Platform, Data Presentation, Interactive Data Visualization, Pivot Tables And Charts, Data Visualization Software, Microsoft Teams, Management Reporting, Microsoft Excel, Data Analysis, Microsoft 365, Data Cleansing, Microsoft Office, Data Modeling, Data Science

Skills you'll gain: Routing Protocols, TCP/IP, Network Troubleshooting, OSI Models, Network Switches, Data Centers, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Computer Networking, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Network Model, Networking Hardware, Local Area Networks

Skills you'll gain: Git (Version Control System), Version Control, Open Source Technology, Software Development Tools, Software Versioning, Development Environment, Code Review, Linux

Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Generative AI Agents, Data Integration, Business Solutions, Customer experience strategy (CX), Strategic Thinking, Data Strategy, Innovation, Performance Analysis, Performance Measurement, Business Analysis, Project Risk Management, Solution Design, Business Strategies, Business Transformation, Prompt Engineering, Business Process Management, Decision Making

Skills you'll gain: Value Propositions, Business Modeling, Presentations, Customer Analysis, Innovation, Customer Relationship Management, Entrepreneurship, Marketing Channel, Business Strategy, Strategic Partnership, Cost Management, Revenue Management, Resource Management

Skills you'll gain: JUnit, Unit Testing, Maintainability, Software Design Patterns, Software Testing, Test Automation, Integration Testing, Test Driven Development (TDD), Testability, Software Engineering, Android Development, Application Security, Test Case, Software Design, Software Architecture, Mobile Security, Application Design

Skills you'll gain: OSI Models, Network Troubleshooting, TCP/IP, Network Protocols, Network Planning And Design, General Networking, Networking Hardware, Network Administration, Network Routers, Network Infrastructure, Computer Networking, Local Area Networks, System Configuration, Network Switches, Systems Administration, Configuration Management, Command-Line Interface, iOS Development

Skills you'll gain: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Angular, Server Side, Node.JS, Responsive Web Design, LESS, Bootstrap (Front-End Framework), Mobile Development, Back-End Web Development, Version Control, Cross Platform Development, Restful API, HTML and CSS, Web Design and Development, React Redux, JavaScript Frameworks, Continuous Integration, TypeScript, iOS Development, Apple iOS, MongoDB

Skills you'll gain: Data Modeling, Data Transformation, Data Processing, Data Warehousing, Data Preprocessing, Apache Hadoop, Data Integration, Extract, Transform, Load, Data Pipelines, Apache Spark, Feature Engineering, Data Manipulation, Star Schema, Applied Machine Learning, Real Time Data, Machine Learning

Skills you'll gain: Generative AI, Business Analytics, Analytics, Data Quality, Data Integration, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Data Analysis, Ethical Standards And Conduct