Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data-Driven Decision-Making, Dashboard, Business Analytics, Real Time Data, Data Integration, Data Modeling, Data Storytelling, Data Analysis, Key Performance Indicators (KPIs), Business Process, Project Planning
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Descriptive Statistics, Marketing Effectiveness, A/B Testing, Target Audience, Marketing Strategies, Statistical Hypothesis Testing, Statistical Inference, Sampling (Statistics), Data Collection, Statistics, Data Modeling, Statistical Analysis, Business Analytics, Advertising Campaigns, Campaign Management, Marketing, Analytics, Performance marketing, Web Analytics
Intermediate · Specialization · 3 - 6 Months

Northwestern University
Skills you'll gain: Robotics, Machine Controls, Control Systems, Automation Engineering, Mathematical Modeling, Mathematical Software, Simulation and Simulation Software, Engineering Calculations, Engineering, Mechanics, Mechanical Engineering, Artificial Intelligence, Vibrations, Applied Mathematics, Engineering Analysis, Automation, Virtual Environment, Torque (Physics), Graph Theory, Matlab
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Application Design, Software Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI
Beginner · Course · 1 - 3 Months

Skills you'll gain: Programmable Logic Controllers, Performance Tuning
Advanced · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: People Analytics, Human Capital, Human Resource Strategy, Human Resources, Talent Management, Organizational Effectiveness, Workforce Management, Analytics, Performance Measurement, Employee Performance Management, Data-Driven Decision-Making, Performance Analysis, Network Analysis, Employee Retention, Performance Management, Collaboration, Data Analysis, Predictive Analytics
Mixed · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Applied Machine Learning, Model Evaluation, AI Personalization, Machine Learning, Regression Analysis, Deep Learning, Predictive Modeling, Supervised Learning, Feature Engineering, Data Preprocessing, Image Analysis, Python Programming, Unsupervised Learning, Natural Language Processing, Text Mining, Classification Algorithms
Mixed · Course · 1 - 3 Months

Rice University
Skills you'll gain: Communication Planning, Stakeholder Management, Organizational Structure, Project Documentation, Project Management, Project Management Life Cycle, Stakeholder Analysis, Project Scoping, Planning, Project Planning, Requirements Management, Financial Analysis, Business Analysis, Case Studies, Peer Review
Beginner · Course · 1 - 3 Months

Skills you'll gain: Test Automation, Test Data, Test Tools, Maintainability, Test Case, Business Process Automation, Test Execution Engine, Enterprise Application Management, Automation, Case Studies, Business Reporting, User Acceptance Testing (UAT), No-Code Development, Business Process, SAP Applications, Process Validation, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Real Time Data, Model Deployment, Google Cloud Platform, Feature Engineering, PySpark, Data Pipelines, Cloud Storage, Data Import/Export, Dataflow, Big Data, Apache Spark, Business Requirements, Data Lakes, Apache Hadoop, Dashboard, Apache Airflow, Cloud Engineering, Tensorflow, Cloud Services, Data Warehousing
Intermediate · Professional Certificate · 3 - 6 Months

Unilever
Skills you'll gain: Data Governance, Descriptive Analytics, Data Storytelling, Supply Chain Management, Demand Planning, Presentations, Data Visualization, Supply Chain Systems, Supply Chain, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Process Improvement, Data Management, Data Lakes, Predictive Analytics, Forecasting, Data Analysis, Data Analysis Software, Real Time Data, Problem Solving
Beginner · Professional Certificate · 3 - 6 Months