
Dubai College of Tourism
Skills you'll gain: Revenue Management, Hotel Operations, Guest Relations, Hospitality Management, Inventory Management System, Property Management Systems
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Market Dynamics, Product Knowledge, Customer experience strategy (CX), Market Analysis, Team Oriented, Product Lifecycle Management, Value Propositions, Customer Insights, Competitive Analysis, Innovation, Cost Management
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Teamwork, Team Building, Conflict Management, Hospitality, Virtual Teams, Team Management, Hospitality Management, Collaboration, Overcoming Obstacles, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization Software, Data Modeling, Dashboard, Interactive Data Visualization, Data Presentation, Data Processing, Data Storytelling, Data Transformation, Data Preprocessing, Data Integration, Data Cleansing, Data Import/Export, Data Analysis, Data Quality, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Food and Beverage, Customer experience strategy (CX), Hospitality, Brand Management, Product Quality (QA/QC), Global Marketing, Product Management, Product Strategy, Value Propositions, Business Strategy, Innovation, Growth Strategies, Market Dynamics, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Food Safety and Sanitation, Food and Beverage, Legal Risk, Cleanliness, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Food Quality Assurance And Control, Regulatory Compliance, Employee Training, Health And Safety Standards, Hazard Analysis, Risk Analysis, Risk Management
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Revenue Management, Hotel Operations, Market Intelligence, Competitive Analysis, Market Analysis, Key Performance Indicators (KPIs), Market Data, Benchmarking, Hospitality, Performance Analysis, Technology Strategies, Business Technologies, Data Analysis, Data-Driven Decision-Making, Strategic Thinking, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Cooking, Nutrition and Diet, Meal Planning And Preparation, Resourcefulness, Food and Beverage, Adaptability, Innovation
Beginner · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Marketing, Patient-centered Care, Capacity Management
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: ISO 9000 Series, Food Quality Assurance And Control, Quality Assurance and Control, Food and Beverage, Quality Assessment, Quality Management, Hazard Analysis, Standard Operating Procedure, Statistical Process Controls, Cost Control, Descriptive Statistics
Intermediate · Course · 1 - 4 Weeks