Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

University of Pennsylvania
Skills you'll gain: Negotiation, Contract Negotiation, Trustworthiness, Conflict Management, Relationship Building, Composure, Interpersonal Communications, Emotional Intelligence, Rapport Building, Communication Strategies, Empathy & Emotional Intelligence, Influencing, De-escalation Techniques, Business Ethics, Stress Management, Active Listening
★ 4.5 (69) · Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Delegation Skills, Leadership, Conflict Management, Negotiation, Overcoming Obstacles, Communication Strategies, Communication, Relationship Building, Decision Making
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Conflict Management, Negotiation, Intercultural Competence, Stakeholder Management, Cultural Sensitivity, Cultural Diversity, Relationship Management, Self-Awareness, Relationship Building, Communication Strategies, Communication
★ 4.7 (847) · Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Conflict Management, Emotional Intelligence, Empathy & Emotional Intelligence, Empathy, Assertiveness, Relationship Building, Behavior Management, Collaboration, Communication Strategies, Problem Solving, Communication, Self-Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Engagement, Drive Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Team Performance Management, Labor Law, Human Resources, Team Collaboration, Communication, Labor Compliance, Communication Strategies, Active Listening, Constructive Feedback
★ 4.8 (34) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Human Capital, Human Resources Management and Planning, Human Resource Strategy, Human Resources, Organizational Change, Change Management, Talent Management, Employee Relations, Human Resource Management, Labor Relations, Diversity Equity and Inclusion Initiatives, HR Tech, Staff Management, Organizational Strategy, Intercultural Competence, Cultural Diversity, Industrial and Organizational Psychology, People Analytics, Leadership, Communication
★ 4.8 (76) · Intermediate · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Team Building, Teamwork, Team Management, Team Leadership, Team Performance Management, Team Collaboration, Conflict Management, Trustworthiness, Team Motivation, Collaboration, Rapport Building, Relationship Building, Drive Engagement, Performance Management, Organizational Structure, Knowledge Transfer, Leadership, Innovation, People Development, Industrial and Organizational Psychology
★ 4.8 (2.4K) · Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Trustworthiness, Conflict Management, De-escalation Techniques, Collaboration, Follow Through, Leadership, Cooperation, Creative Problem-Solving, Personal Integrity, Honesty, Accountability, Emotional Intelligence, Communication Strategies, Communication, Decision Making
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Conflict Management, Active Listening, Teamwork, Collaboration, Professionalism, Relationship Management, Interpersonal Communications, Culture Transformation, Emotional Intelligence, Accountability
★ 4.8 (21) · Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Arbitration, Diplomacy, Court Systems, Litigation and Civil Justice, International Relations, Conflict Management, Legal Hearings, Case Law, Case Studies
★ 4.8 (1.3K) · Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Negotiation, Emotional Intelligence, Relationship Building, Conflict Management, Empowerment, Influencing, General Sales Practices, Planning, Adaptability
★ 4.5 (3.1K) · Mixed · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Mediation, Conflict Management, Negotiation, Communication Strategies, Verbal Communication Skills, Communication, Empathy, Active Listening, Non-Verbal Communication, Problem Solving, Decision Making
Beginner · Course · 1 - 3 Months