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Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Popular Conflict Resolution Courses and Certifications


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    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication Strategies, Communication, Empathy, Active Listening

    5
    Rating, 5 out of 5 stars
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    7 reviews

    Mixed · Course · 1 - 4 Weeks

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    Rice University

    Leadership Development for Engineers

    Skills you'll gain: Conflict Management, Professional Networking, Smart Goals, Team Motivation, Employee Coaching, Creative Problem-Solving, Motivational Skills, Team Management, Team Performance Management, Prioritization, Stress Management, Meeting Facilitation, Relationship Management, Goal Setting, Time Management, Creative Thinking, Relationship Building, Communication Strategies, Creativity, Communication

    4.7
    Rating, 4.7 out of 5 stars
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    1.2K reviews

    Beginner · Specialization · 3 - 6 Months

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    Universidades Anáhuac

    Resolución de conflictos con inteligencia emocional

    Skills you'll gain: Conflict Management, Emotional Intelligence, Empathy & Emotional Intelligence, Empathy, Assertiveness, Relationship Building, Behavior Management, Collaboration, Communication Strategies, Problem Solving, Communication, Self-Awareness

    Beginner · Course · 1 - 3 Months

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    Coursera

    Understanding & Preventing Workplace Sexual Harassment

    Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Diversity Awareness, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Legal Risk, Advocacy, Labor Law, Professionalism, Conflict Management, Corrective and Preventive Action (CAPA), Accountability

    4.5
    Rating, 4.5 out of 5 stars
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    53 reviews

    Intermediate · Course · 1 - 4 Weeks

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    University of California, Irvine

    The Art of Negotiation

    Skills you'll gain: Negotiation, Emotional Intelligence, Relationship Building, Conflict Management, Empowerment, Influencing, General Sales Practices, Planning, Adaptability

    4.5
    Rating, 4.5 out of 5 stars
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    3.1K reviews

    Mixed · Course · 1 - 4 Weeks

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    University of Pennsylvania

    Negotiations

    Skills you'll gain: Negotiation, Contract Negotiation, Trustworthiness, Conflict Management, Relationship Building, Composure, Interpersonal Communications, Emotional Intelligence, Rapport Building, Communication Strategies, Empathy & Emotional Intelligence, Influencing, De-escalation Techniques, Business Ethics, Stress Management, Active Listening

    4.5
    Rating, 4.5 out of 5 stars
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    69 reviews

    Beginner · Course · 1 - 4 Weeks

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    Universidad Nacional Autónoma de México

    La solución del conflicto ético

    Skills you'll gain: Healthcare Ethics, Ethical Standards And Conduct, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Conflict Management, Medical Practices and Procedures, Law, Regulation, and Compliance, Self-Awareness

    4.7
    Rating, 4.7 out of 5 stars
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    476 reviews

    Mixed · Course · 1 - 3 Months

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    SkillUp

    Product Owner: Communications & Stakeholder Management

    Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Project Management, Stakeholder Engagement, Agile Software Development, Agile Product Development, Agile Methodology, Communication, Communication Strategies, Collaborative Software, Cross-Functional Collaboration, Cross-Functional Team Leadership, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Oriented

    4.8
    Rating, 4.8 out of 5 stars
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    17 reviews

    Beginner · Course · 1 - 4 Weeks

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    Universiteit Leiden

    International Law in Action: the Arbitration of International Disputes

    Skills you'll gain: Arbitration, Diplomacy, Court Systems, Litigation and Civil Justice, International Relations, Conflict Management, Legal Hearings, Case Law, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
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    1.3K reviews

    Mixed · Course · 1 - 3 Months

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    A

    Arizona State University

    Managing Conflict

    Skills you'll gain: Conflict Management, Emotional Intelligence, De-escalation Techniques, Empathy & Emotional Intelligence, Communication Strategies, Interpersonal Communications, Empathy, Communication, Verbal Communication Skills, Behavior Management, Self-Awareness, Concision

    4.6
    Rating, 4.6 out of 5 stars
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    25 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Conflict Management Project

    Skills you'll gain: Conflict Management, Communication Strategies, Case Studies, Stakeholder Management, Interpersonal Communications, Intercultural Competence, Portfolio Management, Organizational Effectiveness, Analysis

    4.7
    Rating, 4.7 out of 5 stars
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    187 reviews

    Mixed · Course · 1 - 3 Months

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    Starweaver

    Cross Functional Collaboration

    Skills you'll gain: Constructive Feedback, Team Collaboration, Supervision, Team Management, Critical Thinking and Problem Solving, Internal Communications, Analytical Skills, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
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    124 reviews

    Intermediate · Course · 1 - 4 Weeks

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