
Skills you'll gain: Email Marketing, Customer Retention, Customer Relationship Building, E-Commerce, Driving engagement, Strategic Marketing, Online Advertising, Performance Metric, Copywriting, Sales, Decision Making, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Digital Assets, Financial Inclusion, FinTech, Emerging Technologies, E-Commerce, Cryptography, Distributed Computing, Payment Systems, Financial Services, Cryptographic Protocols, Network Security, Process Design, Data Integrity, Computer Security, Transaction Processing, Scalability, Contract Management, Governance
Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Responsible AI, Decision Tree Learning, Data Ethics, Regression Analysis, Artificial Intelligence, Machine Learning, Statistical Modeling, Python Programming, Artificial Intelligence and Machine Learning (AI/ML), Logistic Regression, Deep Learning, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Telephone Skills, English Language, Customer Service, Customer Inquiries, Product Knowledge, Greeting Customers, Customer Communications Management, Writing, Business Writing, Verbal Communication Skills, Vocabulary, Grammar, Oral Expression, Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

PwC India
Skills you'll gain: Accounting, Sales Tax, Income Tax, Tax, Tax Laws, Tax Compliance, Billing & Invoicing, Regulatory Compliance, Problem Solving
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Market Research, Analytical Skills, Data Collection, Data-Driven Decision-Making, Market Analysis, Marketing, Business Research, Quantitative Research, Data Analysis, Customer Insights, Market Trend, Consumer Behaviour, Trend Analysis, Competitive Analysis, Strategic Decision-Making
Intermediate · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Hospitality Management, Cost Control, Hospitality, Hotel Operations, Financial Analysis, Performance Measurement, Financial Management, Budgeting, Income Statement, Benchmarking, Balance Sheet, FinTech, Return On Investment, Time Management, Leadership Development, Adaptability, Creative Problem-Solving
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

UBITS
Skills you'll gain: Selling Techniques, Benchmarking, Consultative Selling, Retail Sales, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Value Propositions, Customer Relationship Management, Retail Management, Rapport Building, Business Development, Stakeholder Management, Customer experience strategy (CX), Sales, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership
Intermediate · Specialization · 3 - 6 Months

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Service Level, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Business Modeling
Beginner · Specialization · 3 - 6 Months