
Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Team Motivation, Visionary, Constructive Feedback, Goal Setting, Performance Management, Verbal Communication Skills, Organizational Leadership, Recognizing Others, Leadership, Leadership Development, People Development, Communication, Industrial and Organizational Psychology, Employee Engagement, Team Leadership, Intercultural Competence, Influencing
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Team Building, Team Management, Team Motivation, Safety Culture, Diversity and Inclusion, Team Leadership, Employee Engagement, Growth Mindedness, Team Performance Management, Motivational Skills, Workplace inclusivity, Problem Solving, Organizational Change, Innovation, Adaptability, Leadership Development, Creativity, Leadership
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Social Media Content, Brand Awareness, Marketing Analytics, Social Media Campaigns, Digital Advertising, Customer Engagement, Advertising, Market Analysis, Performance Analysis, Analysis, Digital Marketing, Marketing Communications
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Education Software and Technology, Mathematics Education
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Content Performance Analysis, Social Media Campaigns, Drive Engagement, Video Production, Photo/Video Production and Technology, Workflow Management
Beginner · Course · 1 - 4 Weeks

Commonwealth Education Trust
Skills you'll gain: Creative Thinking, Classroom Management, Teaching, Adaptability, Education and Training, Working With Children, Instructional Strategies, Adult Education, Student Engagement, Professional Development, Collaboration, Curriculum Development, Planning
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Stakeholder Communications, Stakeholder Management, Stakeholder Analysis, Communication Planning, Stakeholder Engagement, Public Relations, Public Affairs, Performance Reporting, Report Writing, Strategic Communication, Marketing Effectiveness, Community Outreach, Performance Metric, Data Storytelling, Presentations, Relationship Building, Data Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Student Engagement, Course Development, Teaching, Interactive Learning, Instructional Strategies, Education Software and Technology, Content Performance Analysis, Data Collection
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Content Marketing, Goal Setting, Social Media Strategy, Social Media, Marketing, Marketing Planning, Drive Engagement, Writing, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Video Production, Storyboarding, Videography, Storytelling, Video Editing, Media Production, Facebook, Content Creation
Beginner · Course · 1 - 4 Weeks