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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
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    T

    Technical University of Munich (TUM)

    The Economics of Agro-Food Value Chains

    Skills you'll gain: Market Research, Consumer Behaviour, Food Quality Assurance And Control, Packaging and Labeling, Sustainability Standards, Product Quality (QA/QC), Branding, Innovation, Corporate Sustainability, Global Marketing, Intellectual Property, Economics, Coordination

    4.5
    Rating, 4.5 out of 5 stars
    ·
    447 reviews

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    53 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    U

    University of Leeds

    Foundations of Software Testing and Validation

    Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, Unit Testing, Functional Testing, Usability Testing, Integration Testing, Performance Testing, Software Development Life Cycle, Software Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    426 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Foundations of Virtual Instruction

    Skills you'll gain: Teaching, Education Software and Technology, Virtual Environment, Learning Management Systems, End User Training and Support, Web Content Accessibility Guidelines, Digital Communications, Emerging Technologies, Information Privacy

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.5K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Modeling and Debugging Embedded Systems

    Skills you'll gain: Embedded Software, Embedded Systems, Debugging, Model Based Systems Engineering, Electronic Systems, Computer Engineering, Failure Analysis, Simulation and Simulation Software, Technical Communication, Control Systems, Automation Engineering

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    244 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    AutoCAD for beginners: Drafting blueprints and schematics

    Skills you'll gain: AutoCAD, Architectural Drawing, Drafting and Engineering Design, Blueprint Reading, Blueprinting, Technical Drawing, Computer-Aided Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    45 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    S

    Stanford University

    Health Across the Gender Spectrum

    Skills you'll gain: Diversity Awareness, Pediatrics, Working With Children, Cultural Diversity, Family Support, Mental Health, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Child Development, Parent Communication, Child Health, Medical Support, Public Health

    4.8
    Rating, 4.8 out of 5 stars
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    2.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    U

    Università Bocconi

    Arts and Heritage Management

    Skills you'll gain: Leadership and Management, Business Management, Team Management, Brand Management, Leadership Studies, Brand Strategy, Innovation, Art History, Fundraising, Data-Driven Decision-Making, Customer Relationship Management, Marketing, Customer experience improvement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.5K reviews

    Mixed · Course · 1 - 3 Months

  • U

    University of Maryland, College Park

    Hardware Security

    Skills you'll gain: Hardware Design, Security Engineering, Computer Hardware, Hardware Architecture, Threat Modeling, Threat Detection, Cybersecurity, Vulnerability Assessments, Application Specific Integrated Circuits, Exploit development, Cryptography, Systems Design, Encryption, Exploitation techniques, Technical Design, Emerging Technologies

    4.3
    Rating, 4.3 out of 5 stars
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    690 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
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    U

    Universidad de los Andes

    Sexualidad y educación

    Skills you'll gain: Health Education, Patient Education And Counseling, Community Health, Education and Training, Advocacy, Family Support, Media and Communications, Working With Children, Child Development, Diversity Equity and Inclusion Initiatives, Social Network Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    670 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Software Developer Career Guide and Interview Preparation

    Skills you'll gain: Engineering Software, Software Development, Interviewing Skills, Software Engineering, Relationship Building, Professional Development, Application Development, DevOps, Professionalism, Verbal Communication Skills, Problem Solving, Communication, Cloud Computing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    339 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Getting Started with Google Workspace en Español

    Skills you'll gain: Gmail, Google Docs, Google Sheets, Presentations, Google Workspace, Spreadsheet Software, Calendar Management, File Management, Excel Formulas, Excel Macros, Data Visualization, Sales Presentations, Product Demonstration, Version Control, Document Management, Meeting Facilitation, Setting Appointments, Email Security, Productivity Software, Collaborative Software

    4.7
    Rating, 4.7 out of 5 stars
    ·
    627 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • The Economics of Agro-Food Value Chains: Technical University of Munich (TUM)
  • Preparing for Your Call Center Customer Service Role: CVS Health
  • Foundations of Software Testing and Validation: University of Leeds
  • Foundations of Virtual Instruction : University of California, Irvine
  • Modeling and Debugging Embedded Systems: University of Colorado Boulder
  • AutoCAD for beginners: Drafting blueprints and schematics: Coursera
  • Health Across the Gender Spectrum: Stanford University
  • Arts and Heritage Management: Università Bocconi
  • Hardware Security: University of Maryland, College Park
  • Sexualidad y educación : Universidad de los Andes

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