Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Technical University of Munich (TUM)
Skills you'll gain: Market Research, Consumer Behaviour, Food Quality Assurance And Control, Packaging and Labeling, Sustainability Standards, Product Quality (QA/QC), Branding, Innovation, Corporate Sustainability, Global Marketing, Intellectual Property, Economics, Coordination
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, Unit Testing, Functional Testing, Usability Testing, Integration Testing, Performance Testing, Software Development Life Cycle, Software Development
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Teaching, Education Software and Technology, Virtual Environment, Learning Management Systems, End User Training and Support, Web Content Accessibility Guidelines, Digital Communications, Emerging Technologies, Information Privacy
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Embedded Software, Embedded Systems, Debugging, Model Based Systems Engineering, Electronic Systems, Computer Engineering, Failure Analysis, Simulation and Simulation Software, Technical Communication, Control Systems, Automation Engineering
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AutoCAD, Architectural Drawing, Drafting and Engineering Design, Blueprint Reading, Blueprinting, Technical Drawing, Computer-Aided Design
Beginner · Guided Project · Less Than 2 Hours

Stanford University
Skills you'll gain: Diversity Awareness, Pediatrics, Working With Children, Cultural Diversity, Family Support, Mental Health, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Child Development, Parent Communication, Child Health, Medical Support, Public Health
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Leadership and Management, Business Management, Team Management, Brand Management, Leadership Studies, Brand Strategy, Innovation, Art History, Fundraising, Data-Driven Decision-Making, Customer Relationship Management, Marketing, Customer experience improvement
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Hardware Design, Security Engineering, Computer Hardware, Hardware Architecture, Threat Modeling, Threat Detection, Cybersecurity, Vulnerability Assessments, Application Specific Integrated Circuits, Exploit development, Cryptography, Systems Design, Encryption, Exploitation techniques, Technical Design, Emerging Technologies
Mixed · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Health Education, Patient Education And Counseling, Community Health, Education and Training, Advocacy, Family Support, Media and Communications, Working With Children, Child Development, Diversity Equity and Inclusion Initiatives, Social Network Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Engineering Software, Software Development, Interviewing Skills, Software Engineering, Relationship Building, Professional Development, Application Development, DevOps, Professionalism, Verbal Communication Skills, Problem Solving, Communication, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gmail, Google Docs, Google Sheets, Presentations, Google Workspace, Spreadsheet Software, Calendar Management, File Management, Excel Formulas, Excel Macros, Data Visualization, Sales Presentations, Product Demonstration, Version Control, Document Management, Meeting Facilitation, Setting Appointments, Email Security, Productivity Software, Collaborative Software
Beginner · Specialization · 3 - 6 Months