
Skills you'll gain: Product Roadmaps, Workflow Management, Agile Methodology, Miro AI, Product Management, Business Priorities, Collaborative Software, Product Strategy, Project Design, Team Management, Business Metrics
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: digital literacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, Digital pedagogy, Content Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Data Preprocessing, Java, Data Structures, File I/O, Java Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, LLM Application
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Operations Management, Order Fulfillment
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Milestones (Project Management), Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making, Drive Engagement, Goal Setting, Needs Assessment
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Cloud Security, Data Security, Cloud Services, Cloud Storage, Personally Identifiable Information, General Data Protection Regulation (GDPR), Information Privacy, Data Governance, Data Integrity, Cloud Platforms, Security Controls, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Relational Databases, Encryption, SQL
Intermediate · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Education Software and Technology, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Intelligence, Generative AI, Business Analytics, Responsible AI, Business Process Automation, Data-Driven Decision-Making, Data Ethics, Data Storytelling, Exploratory Data Analysis, Data Validation, Project Implementation
Intermediate · Course · 1 - 4 Weeks