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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    4.4
    Rating, 4.4 out of 5 stars
    ·
    35 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    T

    The University of Sydney

    Critical Thinking Skills for University Success

    Skills you'll gain: Critical Thinking, Deductive Reasoning, Analytical Skills, Writing, Research, Higher Education, Complex Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Technical University of Munich (TUM)

    Cost Accounting: Decision Making

    Skills you'll gain: Cost Accounting, Management Accounting, Operating Cost, Cost Management, Strategic Decision-Making, Profit and Loss (P&L) Management, Product Assortment, Price Negotiation, Capacity Management, Decision Making, Forecasting, Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    116 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Technion - Israel Institute of Technology

    Nanotechnology and Nanosensors, Part1

    Skills you'll gain: Materials science, Engineering, Scientific, and Technical Instruments, Semiconductors, Innovation, Emerging Technologies, Biomedical Engineering, Chemistry, Electronics, Electronic Components, Analytical Chemistry, Chemical Engineering

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.2K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Calendar

    Skills you'll gain: Google Workspace, Calendar Management, Setting Appointments, Collaborative Software, Organizational Skills, Productivity Software, Scheduling, Event Management, Data Sharing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    364 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Lausanne

    Accounting 1

    Skills you'll gain: Balance Sheet, Income Statement, Cash Flows, Financial Accounting, Financial Statements, Accounting, Bookkeeping, Working Capital, General Accounting, Accrual Accounting, Financial Reporting, Financial Analysis, Ledgers (Accounting), Profit and Loss (P&L) Management, Accounts Payable and Receivable

    4.7
    Rating, 4.7 out of 5 stars
    ·
    274 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    The Microsoft 365 Ecosystem

    Skills you'll gain: Microsoft 365, Microsoft Office, Collaborative Software, Microsoft Teams, Productivity Software, Endpoint Security, Microsoft Windows, Automation, Microsoft Outlook, Data Loss Prevention, Data Security, Microsoft Word, Microsoft PowerPoint, Microsoft Excel

    4.6
    Rating, 4.6 out of 5 stars
    ·
    129 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Building Cloud Computing Solutions at Scale

    Skills you'll gain: Technical Communication, Cloud Infrastructure, MLOps (Machine Learning Operations), Cloud-Native Computing, CI/CD, Cloud Platforms, Cloud Computing, Application Deployment, Agile Software Development, DevOps, Software Engineering, Infrastructure As A Service (IaaS), Distributed Computing, Microservices, Continuous Delivery, Applied Machine Learning, Extract, Transform, Load, Cloud API, Google Cloud Platform, Machine Learning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    479 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Birla Institute of Technology & Science, Pilani

    Mathematics for Engineering

    Skills you'll gain: Engineering Calculations, Data Analysis, Trigonometry, Engineering Analysis, Probability & Statistics, Computational Logic, Statistical Analysis, Linear Algebra, Logical Reasoning, Deductive Reasoning, Calculus, Bayesian Statistics, Statistical Methods, Artificial Intelligence and Machine Learning (AI/ML), Differential Equations, Mathematical Modeling, Statistical Inference, Theoretical Computer Science, Programming Principles, Descriptive Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    179 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Confronting Gender Based Violence: Global Lessons for Healthcare Workers

    Skills you'll gain: Health Care, Clinical Assessment, Primary Care, Psychosocial Assessments, Maternal Health, Health Assessment, Public Health and Disease Prevention, Patient-centered Care, Behavioral Health, Obstetrics And Gynecology, Gynecology, Community Health, Health Technology, Cultural Diversity, Health Policy, Safety and Security

    4.8
    Rating, 4.8 out of 5 stars
    ·
    279 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    California Institute of the Arts

    World Design for Video Games

    Skills you'll gain: Game Design, Conceptual Design, Animation and Game Design, Virtual Environment, Art History, Visualization (Computer Graphics), Design Strategies, Aesthetics, Design Research, Creativity

    4.5
    Rating, 4.5 out of 5 stars
    ·
    821 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Strategic Sales Management

    Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales, Business Planning, Sales Training, Case Studies, Account Strategy, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Market Intelligence, Product Planning, Competitive Intelligence, Business Marketing, Customer Relationship Building, Business Strategy

    4.6
    Rating, 4.6 out of 5 stars
    ·
    517 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • HubSpot: Working with a ticketing system : Coursera
  • Critical Thinking Skills for University Success: The University of Sydney
  • Cost Accounting: Decision Making: Technical University of Munich (TUM)
  • Nanotechnology and Nanosensors, Part1: Technion - Israel Institute of Technology
  • Google Calendar: Google Cloud
  • Accounting 1: University of Lausanne
  • The Microsoft 365 Ecosystem: Microsoft
  • Building Cloud Computing Solutions at Scale: Duke University
  • Mathematics for Engineering: Birla Institute of Technology & Science, Pilani
  • Confronting Gender Based Violence: Global Lessons for Healthcare Workers: Johns Hopkins University

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