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Results for "customer value mapping"
Coursera Project Network
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
- Status: Free Trial
The Open University
Skills you'll gain: Stakeholder Engagement, Corporate Sustainability, Business Modeling, Environmental Social And Corporate Governance (ESG), Business Valuation, Systems Thinking, Value Propositions, Design Thinking, Verification And Validation, Presentations, Innovation, Lean Methodologies
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Product Strategy, Integrated Marketing Communications, Strategic Marketing, Marketing Management, Advertising, Marketing, Marketing Channel, Product Management, Product Lifecycle Management, Marketing Communications, Marketing Strategies, Value Propositions, Brand Management, Market Analysis, Promotional Strategies, Consumer Behaviour, Price Negotiation, Writing
- Status: Preview
Northeastern University
Skills you'll gain: Value Propositions, Business Strategy, Business Modeling, Innovation, Customer Insights, Customer experience strategy (CX), Entrepreneurship, Market Opportunities, Continuous Improvement Process, Problem Solving, Critical Thinking
Coursera Project Network
Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Presentations, Product Knowledge, Product Development, Customer Insights, Stakeholder Communications, Innovation
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, User Accounts, Editing
Coursera Project Network
Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Product Knowledge, Business Planning, Marketing, Collaborative Software
- Status: Preview
Starweaver
Skills you'll gain: Portfolio Management, Business Valuation, Investments, Equities, Financial Analysis, Return On Investment, Asset Management, Financial Statement Analysis, Market Data, Relationship Management, Analysis, Cash Flows
- Status: Free Trial
Arizona State University
Skills you'll gain: Data Transformation, Data Literacy, Engineering Management, Data-Driven Decision-Making, Data Integration, Capacity Management, Data Analysis, Data Modeling, Data Quality, Data Strategy, Data Management, Business Intelligence, Data Governance, Management Reporting, Performance Metric
- Status: Free
Coursera Project Network
Skills you'll gain: Dashboard, Interactive Data Visualization, Tableau Software, Data Presentation, Data Import/Export, Data Visualization, Data Visualization Software, Business Intelligence, Data Analysis, Data Integration, Data Modeling
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
In summary, here are 10 of our most popular customer value mapping courses
- Create a services customer satisfaction process:Â Coursera Project Network
- From prototyping to validating business models:Â The Open University
- Customer Service Fundamentals:Â Knowledge Accelerators
- Developing a Marketing Mix for Growth:Â University of Illinois Urbana-Champaign
- Innovation for Impact (i4i) The Carlson-Polizzotto Method of Value Creation:Â Northeastern University
- Agile Projects: Creating User Stories with Value in Taiga:Â Coursera Project Network
- Create Customer Support Data with Microsoft Excel:Â Coursera Project Network
- Create a value proposition canvas in Miro:Â Coursera Project Network
- Value Investing Strategies :Â Starweaver
- Value Creation with Dark Data:Â Arizona State University