Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Canva (Software), Logo Design, Branding, Brand Strategy, Style Guides, Typography, Brand Management, Creative Design, Marketing Design, Graphic Design, Color Theory, Graphic and Visual Design, Digital Design, Governance, Asset Management, Layout Design, Scalability
Beginner · Course · 1 - 4 Weeks
University of California, Santa Cruz
Skills you'll gain: Go (Programming Language), File I/O, Data Structures, Programming Principles, Object Oriented Programming (OOP), Debugging, Computer Programming, Unit Testing, C (Programming Language), Program Development, Computer Science, Pseudocode, Software Testing, Algorithms, Integrated Development Environments, Integration Testing, Software Design, System Design and Implementation, Distributed Computing
Intermediate · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), HTML and CSS, Adobe Creative Cloud, Web Design and Development, Web Design, Web Development, Web Content, Information Architecture, Web Development Tools, Front-End Web Development, Image Quality, Browser Compatibility, File Management, Development Environment, Multimedia, Content Management, File Transfer Protocol (FTP)
Mixed · Course · 1 - 3 Months

Skills you'll gain: IBM Cloud, No-Code Development, ChatGPT, WordPress, LLM Application, Workflow Management, Generative AI Agents, Application Deployment, Artificial Intelligence, Business Workflow Analysis, AI Enablement, Self Service Technologies, Natural Language Processing, Customer Service
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Agentic systems, Systems Architecture, API Design, Maintainability, Systems Design, Solution Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Secure Coding, .NET Framework, Data Validation, Business Logic, Database Design, C# (Programming Language), Relational Databases, Databases, Billing Systems, Microsoft SQL Servers, Database Application, Application Development, Registration, Usability, Software Development Methodologies, Software Design, Application Design, Invoicing, SQL, Web Design and Development
Beginner · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Data Store, SQL, Relational Databases, Database Management, Database Design, MySQL, Databases, Data Modeling, Web Scraping, Data Visualization Software, Object Oriented Programming (OOP), JSON, Data Processing, Python Programming
Beginner · Course · 1 - 3 Months

Skills you'll gain: Software Development Life Cycle, Software Architecture, Software Design, Scrum (Software Development), Software Engineering, Software Design Patterns, Agile Methodology, Software Development, Unified Modeling Language, Programming Principles, Application Development, Web Development, Front-End Web Development, Integrated Development Environments, Python Programming
Beginner · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Game Design, Project Design, Social Impact, Drive Engagement, Design Thinking, Employee Engagement, Motivational Skills, Training and Development, Behavior Management, Customer Engagement, Psychology, Behavioral Economics, Marketing
Mixed · Course · 1 - 3 Months
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Language Learning, Business Communication, Communication, Interpersonal Communications, Professionalism, Active Listening
Mixed · Course · 1 - 3 Months

Skills you'll gain: Adobe Firefly, Adobe Express, Ideation, Adobe Acrobat, Presentations, Generative AI, Content Creation, Creative Thinking, Adobe Photoshop, Creativity, Prompt Engineering, Adobe Illustrator, Storytelling, Visual Design, Graphic Design, Design, Branding, Artificial Intelligence, Communication, Digital Marketing
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Social Media Content, Social Media Campaigns, Content Creation, Visual Design, Social Media Marketing, Generative AI, Video Production, Graphic Design, Video Editing, ChatGPT, Content Marketing, Marketing Design, AI Workflows, Prompt Engineering, Content Strategy, Animations, Storytelling, Branding, Responsible AI
Intermediate · Specialization · 3 - 6 Months