Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Copenhagen
Skills you'll gain: Pollution Prevention, Environmental Monitoring, Environmental Engineering, Epidemiology, Pulmonology, Sustainable Development, Public Health, Respiration, Health Disparities, Environmental Science, Climate Change Mitigation, Vulnerability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Electrical Power, Electric Power Systems, Electrical Systems, Control Systems, Electrical Substation, Electrical Equipment, Energy and Utilities, Electrical Safety, Plant Operations and Management, Three-Phase, High Voltage, Applied Mathematics, Automation Engineering, Basic Electrical Systems, Low Voltage, Electrical Engineering, Mathematical Modeling, Telecommunications, Matlab, Simulation and Simulation Software
Intermediate · Specialization · 3 - 6 Months

The University of Edinburgh
Skills you'll gain: Physics, Data Storage Technologies, Emerging Technologies, Technical Communication, Physical Science, Computational Thinking, Image Analysis, Engineering, Scientific, and Technical Instruments, General Science and Research, Data Analysis Software
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Hospice, Pain Management, Patient Communication, Patient-centered Care, Parent Communication, Caregiving, Family Support, Psychosocial Assessments, Patient Education and Support, Patient Education And Counseling, Compassion, Patient Advocacy, Cultural Responsiveness, Care Management, Care Coordination, Rapport Building, Pediatrics, Oncology, Patient Evaluation, Nursing and Patient Care
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Rmarkdown, Knitr, Data Sharing, General Science and Research, Statistical Reporting, Data Analysis, Data Validation, Exploratory Data Analysis, R Programming, Technical Communication, Version Control
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Rust (Programming Language), Containerization, Data Pipelines, CI/CD, Docker (Software), Jenkins, DevOps, Large Language Modeling, Restful API, Serverless Computing, Generative AI, Amazon Web Services, Development Testing, Software Testing, Maintainability, Command-Line Interface, Prometheus (Software), Natural Language Processing, Computer Programming, Cloud Computing
Beginner · Specialization · 3 - 6 Months

University of Geneva
Skills you'll gain: Autism Spectrum Disorders, Patient Evaluation, Patient Communication, Parent Communication, Child Development, Psychiatric Assessments, Clinical Assessment, Pediatrics, Family Support, Psychiatry, Working With Children, Mental Health Diseases and Disorders, Patient Observation
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Learning Management Systems, Disabilities, Education Software and Technology, Visual Impairment Education, Document Management, Technical Communication, Microsoft Office
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Microsoft Outlook, Productivity Software, Collaborative Software, Workflow Management, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Business Process Automation, Artificial Intelligence, Identity and Access Management, Data Security
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft 365, Microsoft Office, Collaborative Software, Microsoft Teams, Productivity Software, Endpoint Security, Microsoft Windows, Automation, Microsoft Outlook, Data Loss Prevention, Data Security, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Technical Communication, Cloud Infrastructure, MLOps (Machine Learning Operations), Cloud-Native Computing, CI/CD, Cloud Platforms, Cloud Computing, Application Deployment, Agile Software Development, DevOps, Software Engineering, Infrastructure As A Service (IaaS), Distributed Computing, Microservices, Continuous Delivery, Applied Machine Learning, Extract, Transform, Load, Cloud API, Google Cloud Platform, Machine Learning
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Infrastructure As A Service (IaaS), Service Level Agreement, Platform As A Service (PaaS), Software As A Service, Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Applications, Cloud Computing Architecture, Cloud Solutions, Private Cloud, Service Level, Business Software, DevOps, Collaborative Software, Agile Methodology
Beginner · Specialization · 1 - 3 Months