Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Waste Minimization, Sustainable Development, Sustainable Technologies, Environmental Engineering, Pollution Prevention, Environmental Management Systems, Environment and Resource Management, Governance, Environmental Issue, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Community Development
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Multimedia, Adaptive Equipment, Visual Impairment Education, Instructional Design, Diversity Training, Hypertext Markup Language (HTML), Professional Development, Tactfulness, Advocacy, Microsoft Office
Beginner · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Music Theory, Music, Musical Composition, Classical Music, Music History, Instrumental Music, Music Performance, World Music
Intermediate · Course · 1 - 3 Months

Skills you'll gain: NoSQL, MongoDB, Databases, Apache Cassandra, Distributed Computing, Database Management, Database Architecture and Administration, IBM Cloud, Query Languages, Data Modeling, JSON, Scalability, Data Manipulation
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Ledgers (Accounting), Accounting Systems, Accounting, Month End Closing, Accounting Records, Bookkeeping, Financial Accounting, Financial Statements, General Accounting, General Ledger, Accrual Accounting, Standard Accounting Practices, Financial Reporting, Accruals, Income Statement, Balance Sheet, Revenue Recognition, Business Ethics, Ethical Standards And Conduct, Reconciliation
Beginner · Specialization · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Higher Education, Cultural Sensitivity, Language Learning, Student Support and Services, Intercultural Competence, Cultural Diversity, Student Engagement, Adaptability
Beginner · Course · 1 - 3 Months

Skills you'll gain: LangChain, Tool Calling, LangGraph, LLM Application, Agentic systems, Generative AI Agents, Prompt Patterns, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Application Design, Prompt Engineering, Large Language Modeling, Software Design Patterns, Software Development, Python Programming, Application Development, Data Science, Data Validation
Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Stored Procedure, Star Schema, Microsoft SQL Servers, Database Design, Relational Databases, Data Integrity, Database Development, Data Integration, SQL, Transaction Processing, Power BI, Data Warehousing, Database Management, Transact-SQL, Data Maintenance, Databases, Query Languages, Database Architecture and Administration, Database Systems, Data Management
Beginner · Professional Certificate · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Project Management Life Cycle, Negotiation, Agile Project Management, Team Management, Project Risk Management, Resource Allocation, Emotional Intelligence, Project Planning, Leadership, Resource Management, Risk Analysis, Agile Methodology, Project Management Institute (PMI) Methodology, Project Management, Leadership and Management, Project Schedules, Project Scoping, Coordination, Scaled Agile Framework, Collaborative Software
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Data Quality, Data Management, Technical Communication, Data Analysis, Data-Driven Decision-Making, Statistical Analysis, Data Science, Statistical Machine Learning, Statistical Inference, Statistics, A/B Testing, Statistical Modeling
Mixed · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Responsible AI, Social Studies
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: AI Product Strategy, Responsible AI, Technical Management, Project Management, Data Ethics, Artificial Intelligence, Data Science, Artificial Neural Networks, Machine Learning, Deep Learning, Recruitment, Sales
Beginner · Course · 1 - 4 Weeks