Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Systems Engineering, Failure Analysis, Model Based Systems Engineering, Engineering Management, Scope Management, Design Reviews, Requirements Analysis, Project Scoping, Root Cause Analysis, Test Engineering, Program Management, Systems Thinking, Cost Management, Requirements Management, Contract Management, Product Lifecycle Management, Project Risk Management, Functional Design, Risk Management Framework, Risk Management
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Hebrew University of Jerusalem
Skills you'll gain: Social Studies, Demography, Political Sciences, International Relations, Sociology, Anthropology, World History, Cultural Diversity, Governance, Economics, Conflict Management
Beginner · Course · 3 - 6 Months

Skills you'll gain: Solution Design, Project Scoping, Project Management, Technology Solutions, Project Implementation, Project Closure, Stakeholder Management, Technical Consulting, Stakeholder Analysis, Requirements Analysis, Customer Engagement, Test Planning, Benchmarking, Peer Review, Customer Analysis, Project Documentation, Gap Analysis, Needs Assessment, Business Requirements, Business Transformation
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Microsoft Office, Document Management, Productivity Software, Computer Literacy, Writing and Editing
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Calculus, Mechanics, Applied Mathematics, Visualization (Computer Graphics), Physics, Geometry, Mathematical Modeling, Trigonometry, Algebra
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Kanban Principles, Agile Methodology, Workflow Management, Prioritization, Collaborative Software, Project Management Software, Organizational Skills, Lean Methodologies, Project Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

The University of Melbourne
Skills you'll gain: Music, World Music, Cultural Diversity, Rehabilitation, Social Determinants Of Health, Health And Wellness Coaching, Community Development, Psychotherapy, Mental Health, Neurology
Beginner · Course · 1 - 3 Months

Shanghai Jiao Tong University
Skills you'll gain: Materials science, Mechanical Engineering, Engineering, Chemistry, Physics, Manufacturing Processes, Thermal Management, Chemical Engineering, Experimentation, Laboratory Research
Intermediate · Course · 3 - 6 Months

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Building Design, Civil Engineering, Vibrations, Architectural Engineering, Mechanical Engineering, Construction, SketchUp (3D Modeling Software), Mechanics, Engineering Analysis, Engineering Calculations, Mathematical Modeling, Prototyping, Engineering Design Process, Experimentation, Materials science, 3D Modeling
Beginner · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Team Motivation, Delegation Skills, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, People Management, Team Building, Cultural Sensitivity, Leadership Development, Leadership, Communication Strategies, Collaboration, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Financial Trading, Market Data, Portfolio Management, Technical Analysis, Prompt Engineering Tools, Market Trend, Real Time Data, Automation, Python Programming, Predictive Modeling, Time Series Analysis and Forecasting, Risk Management
Beginner · Course · 1 - 4 Weeks