Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design Software, Motion Graphics, Animations, Content Creation, Social Media, Data Sharing, Collaborative Software, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Technical University of Munich (TUM)
Skills you'll gain: Control Systems, Structural Analysis, Digital Transformation, Engineering Analysis, Communication Systems, Mathematical Modeling, Engineering Design Process, Simulation and Simulation Software, Technology Strategies, Computer Networking
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Engineering Documentation, Concision, Electronic Media, Report Writing, Writing, Technical Documentation, Editing, Teamwork, Professionalism, Communication, Planning, Communication Strategies
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Business Process Modeling, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, Process Analysis, AI Product Strategy, ChatGPT, Market Opportunities, Scalability, Product Management, Business Strategy, Innovation, Product Development, AI Personalization, Product Requirements, Product Knowledge
Intermediate · Specialization · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Psychology, Personal Development, Oncology, Health Promotion, Behavioral Health, Mental and Behavioral Health Specialties, Public Health and Disease Prevention, Social Work, Empowerment, Health Care, Human Learning, Self-Awareness, Mental Health, Positive Behavior Support, Community Development, Resilience, Human Development, Scientific Methods, Social Sciences, Culture
Beginner · Specialization · 1 - 3 Months

Tel Aviv University
Skills you'll gain: Political Sciences, World History, International Relations, Policy Analysis, Culture, Socioeconomics, Governance
Mixed · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Programming Principles, Animation and Game Design, Software Quality (SQA/SQC), Problem Solving, Computer Programming, Program Development, Software Engineering, Python Programming, Algorithms, Object Oriented Programming (OOP), Pseudocode, Data Structures, Application Design, Debugging, Computer Science, Test Planning
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Energy and Utilities, Workforce Development, Sustainable Development, Sustainable Technologies, Electric Power Systems, Environment and Resource Management, Environmental Science, Innovation, Emerging Technologies, Market Dynamics, Climate Change Mitigation, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Authentications, Public Key Infrastructure, Cryptography, Data Encryption Standard, Computer Security, Cybersecurity, Network Security, Security Controls, Encryption, Multi-Factor Authentication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Organizational Skills, Business Communication, Team Management, Communication Strategies, Resource Management
Beginner · Guided Project · Less Than 2 Hours

University of London
Skills you'll gain: User Interface (UI), Interactive Design, Computer Graphics, Video Game Development, Mobile Development, Visualization (Computer Graphics), Animation and Game Design, Music, Application Development, Multimedia, Computer Programming
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Transportation, Supply Chain, and Logistics, Transportation Operations, Supply Chain Planning, Logistics Management, Shipping and Receiving, Service Design
Beginner · Course · 1 - 3 Months