Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: AI Personalization, Mobile Development, Generative AI, Anthropic Claude, LLM Application, Apple iOS, AI Product Strategy, Prompt Engineering, Machine Learning Methods, Application Development, Application Design, Artificial Intelligence, Cloud Development, User Interface and User Experience (UI/UX) Design
Intermediate · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Sociology, Systems Thinking, Economics, Policy, and Social Studies, Cultural Diversity, Policy Analysis, Sustainable Systems, Environmental Science, Spatial Analysis, Case Studies, Qualitative Research, Environment and Resource Management, European History
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Human Resources, Technical Communication, Human Resource Strategy, Employee Surveys, AI Personalization, Prompt Engineering, People Development, Generative AI, Interviewing Skills, Performance Review, Resource Planning
Beginner · Course · 1 - 4 Weeks

Alberta Machine Intelligence Institute
Skills you'll gain: Supervised Learning, Machine Learning Algorithms, Applied Machine Learning, Jupyter, Machine Learning, Classification And Regression Tree (CART), Scikit Learn (Machine Learning Library), Business Solutions, Python Programming, Regression Analysis, Performance Analysis, Feature Engineering, Data Processing, Performance Metric
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Serverless Computing, Security Strategy, Network Security, Firewall, Cloud Management, Infrastructure As A Service (IaaS), Distributed Denial-Of-Service (DDoS) Attacks, Cloud Computing, Cloud Security, Application Security, Internet Of Things, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Post-Production, Music Theory, Open Source Technology, Media Production, Musical Composition, Music, Music History, Electronic Components, Electronics, Aesthetics, Hardware Design, Collaborative Software, Digital Design, Instrumental Music, Data Sharing, Embedded Systems, System Configuration, Algorithms, Creativity, Digital Publishing
Intermediate · Specialization · 3 - 6 Months

Michigan State University
Skills you'll gain: Unity Engine, Animations, 3D Modeling, Color Theory, Animation and Game Design, 3D Assets, Video Game Development, Game Design, Adobe Photoshop, Autodesk Maya, Visualization (Computer Graphics), Computer Graphics, Conceptual Design, Computer Graphic Techniques, Prototyping, Graphic and Visual Design, Graphical Tools, Design, Data Import/Export, Design Elements And Principles
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Control Systems, Process Control, Machine Controls, Engineering, Scientific, and Technical Instruments, Automation Engineering, Manufacturing Processes, Embedded Software, Electrical and Computer Engineering, Embedded Systems, Electronics, Laboratory Equipment, Electronics Engineering, Test Equipment, Medical Imaging, Medical Devices, Performance Tuning, Electronic Components, Mechanical Design, Reliability, Product Testing
Build toward a degree
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: PostgreSQL, JSON, Text Mining, Query Languages, SQL, Databases, Natural Language Processing, Database Management, Data Processing, Application Programming Interface (API), Data Storage, Python Programming
Intermediate · Course · 1 - 4 Weeks

Institute for the Future
Skills you'll gain: Forecasting, Visionary, Proactivity, Strategic Thinking, Trend Analysis, Market Trend, Storytelling, Creative Thinking, Adaptability, Critical Thinking, Creativity, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Communications Management, Account Management, Business Communication, Data Migration
Intermediate · Course · 1 - 4 Weeks