IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Web Analytics, Customer Engagement, Technical Communication, Campaign Management, Analysis, Strategic Marketing, Performance Metric, Business Metrics, Data-Driven Decision-Making, Descriptive Analytics, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Emotional Intelligence, Empathy & Emotional Intelligence, Personal Development, Patient Communication, Self-Awareness, Patient-centered Care, Resilience, Professional Development, Health And Wellness Coaching, Application Design, Stress Management, Mindfulness, Content Management, Digital Design, User Centered Design
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Workforce Planning, Employee Onboarding, Recruitment, Recruitment Strategies, Full Cycle Recruitment, Talent Acquisition, Job Analysis, Human Resources, Employee Engagement, Talent Sourcing, Interviewing Skills, Decision Making, Diversity and Inclusion
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Technical Management, Security Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Autism Spectrum Disorders, Individualized Education Programs (IEP), Special Education, Nutrition Education, Community Health, School Psychology, Chronic Diseases, Case Studies, Student Support and Services, Nutrition and Diet, Empathy & Emotional Intelligence, Health Education, Health Promotion, School Counseling, Mental and Behavioral Health Specialties, Parent Communication, Care Management, Communication Disorders, Neurology, Behavioral Health
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, MLOps (Machine Learning Operations), Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Language Competency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Presentations, Product Demonstration, Prompt Engineering Tools, Generative AI, Storytelling, Brand Strategy, Responsible AI, Branding, Proposal Development, Brand Management, Visual Design, Content Creation, Creative Design, Graphic Design
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Excel Formulas, Microsoft Excel, Microsoft Office, Spreadsheet Software, Microsoft 365, Document Management, Productivity Software, File Management, Data Management, Data Entry, User Interface (UI)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Compliance Auditing, Auditing, Financial Auditing, Audit Working Papers, Corrective and Preventive Action (CAPA), Process Improvement, Internal Controls, Internal Auditing, Verification And Validation, Financial Controls, Financial Analysis, Financial Statement Analysis, Document Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Compliance Reporting, Financial Statements
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Bayesian Network, Artificial Neural Networks, Convolutional Neural Networks, Deep Learning, Tensorflow, Machine Learning, Model Evaluation, Network Architecture, Algorithms, Probability Distribution
Build toward a degree
Intermediate · Course · 1 - 3 Months