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Results for "3. understand why shaping customer expectations requires a unique skillset"
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, ChatGPT, Logo Design, Canva (Software), Generative AI, Artificial Intelligence, Video Production, Storytelling, Video Editing, Animations, Education Software and Technology, Content Creation, Creative Design, Motion Graphics, AI Personalization, Brand Strategy, Social Media Content, Branding, Creativity, Marketing
Status: NewStatus: Free TrialSkills you'll gain: Competitive Analysis, Market Research, User Story, Competitive Intelligence, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, New Product Development, Product Management, Product Lifecycle Management, Design Thinking, Product Roadmaps, User Interface (UI) Design, User Experience Design, Regulation and Legal Compliance, Data Ethics, Data Governance, Compliance Training
Status: NewStatus: Free TrialSkills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Sales Enablement, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Design, Marketing Automation, Customer experience improvement
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Status: NewStatus: Free TrialSkills you'll gain: Packaging and Labeling, Competitive Analysis, Brand Strategy, Presentations, Target Audience, Logo Design, Branding, Storytelling, Creative Design, Adobe Illustrator, Social Media, Content Creation, Design, Brand Marketing, Brand Awareness, Marketing Design, Storyboarding, Graphic Design, Instagram, Design Strategies
Status: Free TrialIE Business School
Skills you'll gain: Brand Strategy, Customer experience strategy (CX), Branding, Storytelling, Production Planning, Logo Design, Brand Management, Content Marketing, Target Audience, Advertising Campaigns, Content Creation, Advertising, Marketing Design, Creative Design, Marketing Communications, Brand Awareness, Proposal Development, Journalism, Creativity, Communication
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Personalized Service, Large Language Modeling, Artificial Intelligence, Program Development, Customer experience improvement, Customer Insights, Workflow Management, Automation, Content Creation, IBM Cloud, Image Analysis, Virtual Environment, Business Ethics
Status: Free TrialSkills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Customer experience strategy (CX), Digital Advertising, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Target Audience
Status: Free TrialIE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Cross-Channel Marketing, Business Ethics, Cross-Functional Collaboration, Employee Engagement, Leadership
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Digital Transformation, Organizational Strategy, Human Resources, Employee Engagement, Supply Chain Management, Human Resources Management and Planning, E-Commerce, Customer experience strategy (CX), Supply Chain, Brand Strategy, Analytics, Brand Management, Marketing Strategies, Customer Insights, Performance Management
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
Status: Free TrialNorthwestern University
Skills you'll gain: Influencing, Persuasive Communication, Design Thinking, Data-Driven Decision-Making, Leadership, Strategic Communication, Innovation, Collaboration, Crisis Management, Negotiation, Organizational Leadership, Ideation, Team Leadership, Resource Allocation, Human Centered Design, Teamwork, Motivational Skills, Corporate Communications, Marketing Strategies, Marketing
In summary, here are 10 of our most popular 3. understand why shaping customer expectations requires a unique skillset courses
- AI for Business: Branding, Creative Content, and Marketing: Skillshare
- Crafting User-First Product Experiences in the AI Era: Microsoft
- AI-powered Customer Intelligence with Microsoft Copilot: Microsoft
- Introduction to Customer Service: CVS Health
- Design a Strong and Cohesive Product Brand: Skillshare
- Branding: The Creative Journey: IE Business School
- Generative AI for Customer Support: IBM
- Foundations of Digital Marketing and E-commerce: Google
- Branding and Customer Experience: IE Business School
- Omnichannel Retail Strategy: University of Pennsylvania
